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HP 3100 manual Solve paper-feed problems, Solve copy problems

Models: 3100

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Solve paper-feed problems

Problem

Media is not supported for the HP Fax

Media is not picked up from the tray

Media is not coming out correctly

Pages are skewing

Multiple pages are being picked up

Possible solution

Use only media that is supported for the HP Fax. For more information, see Understand specifications for supported media.

•Make sure media is loaded in the tray. For more information, see Load full-size paper. Fan the media before loading.

•Make sure the paper guides are set to the correct markings in the tray for the media size you are loading. Also make sure the guides are snug, but not tight, against the stack.

•Make sure media in the tray is not curled. Uncurl paper by bending it in the opposite direction of the curl.

•Make sure the output tray extension is extended; otherwise, printed pages may fall off the HP Fax.

•Remove excess media from the output tray. There is a limit to the number of sheets the tray can hold.

•Make sure the media loaded in the tray is aligned to the paper guides. If needed, pull out the tray from the HP Fax and reload the media properly, making sure that the paper guides are properly aligned.

•Load media into the HP Fax only when it is not printing.

•Fan the media before loading.

•Make sure the paper guides are set to the correct markings in the tray for the media size you are loading. Also make sure the guides are snug, but not tight, against the stack.

•Make sure the tray is not overloaded with paper.

•Use HP media for optimum performance and efficiency.

Solve copy problems

Problem

No copy came out

Copies are blank

Possible solution

Check the power

Check the status of the device

Check the trays

Check the trays

More information

Make sure that the power cord is securely connected.

The device might be jammed. Check for jams. See Clear paper jams.

Make sure that media is loaded. See Load full-size paper for more information.

If you are copying from the ADF, make sure that the originals have been loaded correctly. For more information, see Load originals.

Solve copy problems

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HP 3100 manual Solve paper-feed problems, Solve copy problems

Contents

HP 3100 Fax series HP 3100 Fax series Copyright information Safety informationHewlett-Packard Company notices Page Contents Copy Fax Maintain and troubleshoot Configure and manageHP supplies and fax specifications Support and warranty Regulatory information Resource Description Location Get startedFind other resources for the product Understand the HP Fax parts Back view Front view Label Icon Name and Description Control panel buttons and lights Load full-size paper To load full-size paper To load an original in the document feeder tray Load originals To change settings from the control panel Change HP Fax settingsSend a basic fax To send a basic fax from the control panel Set the answer modeSet up faxing for the HP Fax To select the answer mode via the control panel Countries/regions with a parallel-type phone system Set up faxing parallel phone systems Serial-type fax setup Fax Menu Copy Menu Setup MenuUse the HP Fax Control panel menus Control-panel message types Use control panel menusMessage type Type numbers and text on the control-panel keypad Text and symbolsTo enter text To erase a letter, number, or symbol Set up speed-dial entriesAvailable symbols for dialing fax numbers To enter a space, pause, or symbol Set up speed-dial entries Set up fax numbers as speed-dial entries or groupsSet up a speed-dial group Photo media Tips for selecting and using print mediaSelect print media Print and view a list of speed-dial entries Understand supported sizes Understand specifications for supported mediaUnderstand supported media types and weights Set minimum margins Send a fax FaxSend a fax manually from a phone To initiate a fax manually from an external phone To send a fax manually using the attached handset Press Start FAX Black or Start FAX Color Send a fax using monitor dialingTo send a fax using monitor dialing from the control panel Send a fax from memory To schedule a fax from the control panel To cancel a scheduled faxSchedule a fax to send later Send a fax to multiple recipients Send a color original or image/embedded picture fax To send a fax to multiple recipients using group speed dialPress Start FAX Black again Change the fax resolution Change the fax resolution and Lighter/Darker settingsPress Start FAX Color To set new default settings from the control panel To change the resolution from the control panelChange the Lighter / Darker setting Set new default settings Receive a fax manually Send a fax in Error Correction ModeTo change the ECM setting from the control panel Receive a fax To receive a fax manually Set up backup fax reception Poll to receive a fax Reprint received faxes from memory To forward faxes from the control panel To set up poll to receive a fax from the control panelForward faxes to another number Set the paper size for received faxes Block junk fax numbers Select Basic Fax Setup and then select Fax Paper SizeSet the junk fax mode Set automatic reduction for incoming faxes To remove numbers from the list of junk fax numbers Add numbers to the junk fax listTo select a number from the caller ID list Remove numbers from the junk fax list Configure the fax header Change fax settingsSet the number of rings before answering Set the dial type Set the fax error correction modePress Advanced Fax Setup, and then press Distinctive Ring Change the answer ring pattern for distinctive ring To set the fax speed from the control panel Select Advanced Fax Setup, and then press Fax SpeedSet the redial options Set the fax speed Fax over the Internet Cancel a faxTo cancel a fax To cancel a number you are dialing Make copies from the control panel Change the copy settingsTo save the current settings as defaults for future jobs Copy Set the copy paper size Set the number of copiesSet the copy paper type To resize a document from the control panel Change copy speed or qualityResize an original to fit onto letter or A4 paper To change the copy quality from the control panel Enhance blurred areas of your copy Adjust the lightness and darkness of your copyTo adjust the copy contrast from the control panel Copy a legal-size document onto letter paper Press Start Copy Color Cancel a copy jobEnhance light areas of your copy To copy a blurred document from the control panel Print fax confirmation reports Configure and manageManage the HP Fax Use reports Print and view the fax log Print fax error reports To print the fax log from the control panel Test fax setupTo test fax setup Fax test failed Fax Hardware Test failed SolutionFax Connected to Active Telephone Wall Jack test failed Phone Cord Connected to Correct Port on Fax test failed Dial Tone Detection test failed Using Correct Type of Phone Cord with Fax test failed Fax Line Condition test failed Work with print cartridges Maintain and troubleshootPrint cartridges Replace the print cartridges Handle the print cartridges To replace the print cartridges Close the print cartridge door To align the cartridges from the control panel at any time Clean the print cartridgesTo clean the print cartridges from the control panel Align the print cartridges To clean the print cartridge contacts Clean the print cartridge contacts Clean the area around the ink nozzles Store print cartridges To clean the area around the ink nozzles Clean the glass strip Clean the HP Fax To clean the white strip Clean the white strip Solve printing problems Troubleshooting tips and resourcesClean the exterior Poor print quality and unexpected printouts Problem Possible solution Solve copy problems Solve paper-feed problems Documents are missing or faded Defects Solve fax problems HP Fax is having problems sending and receiving faxes Problem Problem Possible solution Problem To extend your phone cord Troubleshoot setup issues To clear a paper jam from the rear door Clear paper jams To clear a paper jam in the automatic document feeder Avoid paper jams Print cartridges HP supplies and fax specificationsOrder printing supplies online Supplies HP media Print specifications Physical specificationsProduct features and capacities Memory specifications Acoustic emission specifications noise levels per ISO Fax specificationsEnvironmental specifications Electrical specifications Appendix a Before you call Support and warrantyObtain electronic support Obtain HP telephone support HP support by phone After the phone support period Additional warranty optionsPrepare the HP Fax for shipment Support process To pack the HP Fax Pack the HP Fax HP product Duration of limited warranty Warranty FCC statement Regulatory informationFCC statement Geräuschemission Noise emission statement for Germany Automatic Dialers Environmental product stewardship program Regulatory model number Environmental product stewardship program Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Declaration of Conformity Declaration of conformity Index Page Page Page Page CB820-90001* *CB820-90001