Clear fax jam, Load pen, Out of ink, Replace pen | HP 350, 330

Open cover	The document you loaded for
Clear fax jam	faxing was either loaded
	improperly or jammed while
	being scanned.

If the document is not jammed, remove it and reload it.

If the document is jammed, open the top of the front panel (pull the top ledge toward you) and remove the document. (See the illustration for the previous message.) Close the front panel by pressing it down firmly until it snaps into place. Reload the document.

Open cover	No print cartridge is loaded in	Load a print cartridge using the
Load pen	the HP OfficeJet.	instructions in "Changing the
		Print Cartridge" later in this
		chapter.
		Note: If you get this message
		after recently installing a print
		cartridge, try removing it and
		reloading it. Make sure you have
		removed both pieces of tape
		from the print cartridge and there
		is no excessive adhesive left on
		the side of the cartridge. Also,
		make sure you have pushed the
		print cartridge fully forward in
		the carriage.

Out of ink	The print cartridge in the HP	Replace the print cartridge as
Replace pen	OfficeJet is out of ink.	soon as possible using the
	If you have the Backup	instructions in "Changing the
	If you have the Backup	Print Cartridge" later in this
	Reception feature turned on in	Print Cartridge" later in this
	Reception feature turned on in	chapter.
	the menu (On is the factory	chapter.
	the menu (On is the factory
	setting), your incoming faxes	If the memory fills to capacity
	will be stored in memory until	before you replace the print
	you replace the print cartridge.	cartridge, the HP OfficeJet won't
	You can continue to print from	be able to receive faxes and the
	your PC for a while, but your	"Fax reception disabled"
	print quality may suffer and,	message will be displayed,
	eventually, you will get blank	alternately, with this message.
	pages.	Note: If you get this message
		Note: If you get this message
		after recently installing a print
		cartridge, try removing it and
		reloading it. Make sure that you
		have removed both pieces of tape
		from the print cartridge. And
		make sure you have pushed the
		print cartridge fully forward in
		the carriage.

Image 191

HP 350, 330 manual Clear fax jam, Load pen, Out of ink, Replace pen

Contents

HP OfficeJet Model 330 and Model Potential Shock Hazard Safety Information Contents Faxing and Scanning Sending from and Receiving to Your PC Page Making Copies and Printing Using the Front Panel Reference HP OfficeJet Series 300 Manager Windows software If You Dont Read Anything ElseHP OfficeJet Printer/Fax/Copier/Scann er AutoPrompt General Key Things to Remember about Faxing Ruhzruglll Ruhzrugly Using the AutoPrompt Ruhzrugy Sending a paper fax using the AutoPrompt Scanning using the AutoPrompt Copying using the AutoPrompt Turning off AutoPrompt Turning on AutoPrompt again Turning off and on the AutoPrompt Send Fax button Sending a Fax Directly from Your PCName and Fax RUHZRUGsl-47L Sending a Paper Fax Using the Front Panel Ruhzrug sl-47b Making Copies Using the Front Panel Using HP OfficeJet Manager Introducing HP OfficeJet Manager Running the HP OfficeJet Manager Using the HP OfficeJet Manager Help System Running Eclipse FAX SE From the HP OfficeJet Manager Using the File MenuCleaning the Print Cartridge Redial=On Using the OfficeJet Setup MenuModifying Device Settings Dialing Mode=Tone Beeps=On, Ring and Beep Volume=Soft Backup Reception=OnSetting is Distinctive Ring=Off Remote Service=Off Changing the Header for Your Outgoing Faxes Using Send Fax Setup Setting Automatic Redial Option Selecting Dialing Mode Setting up Speed Dialing for Paper Faxes Only Special Characters Use in Fax Numbers Choose OfficeJet Setup/Speed Dial SetupStoring Speed Dial Codes for Individuals Storing Speed Dial Codes for Groups Select Speed Dial Setup from the OfficeJet Setup menu Changing the contrast Changing the resolutionChanging Send Fax Quality Using Receive Fax Setup Choose Selecting Auto or Manual Receive Mode for incoming faxesIf This Is Your Situation This setting Changing the number of rings to answer Setting Backup Reception Setting Automatic Reduction Silent Detect Receive Mode is set to AutoDistinctive Ring Changing the Loaded Paper Size Remote Service Reducing Copies of Originals Setting DOS Printing Options Use this printer driver For this type of printer support Ringer Controlling Sound SettingsType of Sound Occurs When Adjust using Ring and Beep Volume When, AutoPrompt, and PC Faxing Using the Options MenuBeing notified of errors or warnings Using the AutoPrompt Including a PC-fax header Setting PC Faxing optionsEnabling or disabling PC Faxing Routing Received Faxes Log, and Print Reports Printing Logs and ReportsPrinting a Fax Log Report Automatically Printing Fax Logs Description Heading Result Pages Type Date Time Duration Diagnostic Speed Dial Report Printing HP OfficeJet Reports HP OfficeJet Speed Dial Report for Menu Settings Report Tone Error only* Send or error Send only OffNormal Soft Letter PC-8CR only Off Portrait 100% Ready Letter 8.5x11 Error onlySelf Test Report Acme Co 619 Heading These faxes were not completely sent Sending Paper Faxes Dialing from the front panel What You Need to Know Redial/Pause Enabled Sending a Paper Fax Using the AutoPromptPage Press the Speed Dial button and a 2-digit code Sending a Paper Fax Using the Front Panel Helpful Hints Press Start to send Sending Paper Faxes To Multiple Fax NumbersPress Enter/Save not Start/ Copy Sending a Paper Fax At a Future Time Fax Settings Send Fax Later Or press Speed Dial and a two-digit code number Store fax now? 1=Yes 2=No Menu Fax Settings Polling Setup Asking to Receive a Fax from Another Fax Machine Polling These buttons Adjusting the Resolution Fax/Copy Contrast Adjusting the Contrast Faxing Scanning Sending from Receiving to Your PC Page Introducing Eclipse FAX SE Using Eclipse FAX SE Using the Help System Sending PC Faxes Preparing to send a fax Send Setup Standard Viewing the Eclipse FAX SE Cover Pages Roundbox Halfpage Thinline Sending a fax From a Windows application Company box Phonebook box Using the Clear Button Modifying the selected phonebook Page Using the Special Options If You Get a Busy Signal Sending a Quick Note from Eclipse FAX SE Page All Faxes Changing the display Viewing Fax Information Viewing Faxes Rescheduling a fax Resending a fax from the Send Log Deleting faxes Printing the Send LogPrinting a fax Sending a fax To more than one recipient Duplicate button Page Adding entries from other applications Using Speed Dial for paper faxesAdding a New Phonebook Using Eclipse FAX SE to add a new Phonebook Name box Adding names to a Phonebook Modifying a Phonebook Creating a group of names from one or more Phonebooks Deleting a Phonebook Using the Remove Button Modifying a Phonebook from the Send Fax Dialog Box Importing a file of existing entries Importing names Fax numbers from other applicationsPage Receiving Faxes to Your PC Receiving a fax to your PC Receive Setup Show to display Unread Faxes, Read Faxes, or All Faxes Using the Receive Log To view, print, or delete faxes Deleting Faxes Forwarding a Fax Printing selected pages A fax from the Send or Receive Log Printing Faxes and FilesPrinting an entire fax From the Send or Receive Log Printing a file from Eclipse FAX SE Viewing a fax Using Menus Toolbars to View Faxes View menu Menu Choose View/ResetZooming in on a Tool Name Use this tool to Tools menuView toolbar Tool Name Use this tool to Opening a Page from Thumbnail View Thumbnail toolbar Scanning Information, refer to your OmniPage Limited Edition manual Scanning and faxing Scanning using Eclipse Fax SEPage Using Eclipse Fax SE to scan and view, or print Page Faxing a document to a file Using Advanced Eclipse FAX SE Features Fax to File button Faxing a saved file from Eclipse FAX SE Adding text to a fax Preparing the document Method 3`Adding text to a fax from the Send or Receive Log Adding text with the Edit toolbar Page Adding an image to a PC fax Page Using the Place Image Window to Add an Image Page Collecting Documents Sending Multiple Documents as a Fax Append Pages button Using the Collect dialog box Page Page Adding an Image to Cover Pages Page Choose Edit/Select Using Letterhead Second Sheets in faxes Method 2 Scanning Your Existing Letterhead Creating Letterhead and Second SheetsMethod 1 Faxing Your Existing Letterhead to a File Method 3 Creating Letterhead in Eclipse FAX SE FAX SE Saving Letterhead and Second Sheets Files in EclipsePage Fax Preview button Sending faxes with Letterhead and Second Sheets Using the Fax Preview Feature Setting the New Page Paper Size Making Copies and Printing Description Size Choosing media Tips for Loading Paper and Other Media Using the AutoPrompt to Make Copies Using the Front Panel to Make Copies Helpful Hints Ready Auto Apr-23-96 1030 AM Print Setup Commands for Selected Windows Applications Using the HP OfficeJet Printer Options Opening HP OfficeJet Printer Options Option Use Whenever You Need To Print Printout Reviewing the Printer Settings Media Size Option Use Whenever You Need To Print OrientationMedia Intensity Choosing the Grayscale OptionsUse Whenever You Need To Print Halftoning Printing Envelopes With Windows Applications Loading Envelopes Envelope guide Using the Front Panel When and How To Use the Front Panel Load/Eject Using the Menu Buttons For this display Do this Using These buttonsEntering Words and Symbols Moving from one menu to another Do this Press Enter/Save to save Menu Using Send Fax SetupChanging the Header for Your Outgoing Faxes Menu Time/Date, Header Fax Header Changing the Send Fax Quality Adjusting the ContrastAdjusting the Resolution Paper Size Changing the Loaded Paper Size Number Using Speed Dial SetupSetting Up a Speed Dial Group Inserting a Pause in a Speed Dial Controlling Sounds Phone SetupRing/Beep Volume Dialing Mode Auto Redial Using Receive Fax Setup Send Fax Later Printer SettingsScheduling a Fax Controlling the Appearance of Your Printed Documents Changing Copy Reduction Clean the Print CartridgeCopier Settings Copy Reduction Clean Pen Troubleshooting & Maintenance When you need help Troubleshooting Whom to call if youre in the United States MST Whom to call if youre in Canada Mailing address Serious internal problem was detected Error Notification Beeps, Blinking Light, MessagesFor this error condition Heres how youll be notified An error interrupted an activity in progress Understanding the Displayed Messages Close cover Copy cancelledDelayed fax Fax cancelled Memory full Fax failed fromUnknown Fax in memory Fax reception DisabledFax poll failed Fax printing Open cover Load documentBefore Start Time Press Stop Replace pen Clear fax jamLoad pen Out of ink Paper load failed Poll cancelledOut of paper For fax/copy Redial pending Report cancelledWaiting for data For further print data Out of fax paper Stored data lost Call for serviceCheck Settings Record the error number, then do one of the following Clear print jam Turn power off/onTurn power off Nnn Waiting to dial Waiting for poll Characters Solving Problems While Printing, Faxing, or CopyingLines or dots are Missing from Cartridge has Print cartridge are Dried ink on Clogged Nose Print Clogged Last Think the nozzlesOn my print Cartridge are Cant get the font My phone call is cut off when I try to make a copy Arent being Cant receive aFax from my Extension phones Incoming calls Doesnt work on Never answers aCall Eclipse Fax SE Instead.receipt PC faxes quitDuring sending Maintaining Your HP OfficeJet Changing the Print Cartridge Remove both pieces of tape Reference Resolutionn Product Specifications Paper Weight Compatibility Copy Speed Ordering Information Supply/Accessory Number Exclusions Obtaining a Material Safety Data Sheet MsdsWarranty Information One-Year Limited Warranty Regulatory Information Warranty LimitationsPage Page Telephone Network DOC Requirements Page Index Page Page Page Page Page