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HP 375424-001 Troubleshooting Devices, Select the Download Drivers and Software radio button

Models: 375424-001

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Wireless (Select Models Only)

The WLAN software is also available as a SoftPaq at the HP Web site. To access, download, and install the SoftPaq, use either of the following procedures:

■Select Start > Help and Support.

– or –

■Visit the HP Web site at http://www.hp.com/support:

a.Choose your language and region.

b.Select the Download Drivers and Software radio button

c.Enter your computer model information, and then follow the instructions provided at the Web site.

✎WLAN software is provided in the Network category. To access model information about your computer, refer to the serial number label. The serial number label is on the bottom of the notebook.

To access documentation for your WLAN software:

1.Install the WLAN software as instructed earlier in this chapter.

2.Open the utility.

3.Select Help on the menu bar.

Troubleshooting Devices

For more troubleshooting information, visit the HP Web site at http://www.hp.com/go/wireless (English only) or refer to the documentation included with your notebook.

Hardware and Software Guide

11–9

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HP 375424-001 manual Troubleshooting Devices, Select the Download Drivers and Software radio button

Contents

Hardware and Software Guide Page Contents Power Keyboard and TouchPadMultimedia DrivesPC Cards and ExpressCards Digital Memory Cards Select Models OnlyMemory Modules USB DevicesWireless Select Models Only SecuritySetup Utility Software Updates and RecoveriesIndex SpecificationsTravel and Shipping Component ID ComponentDescription Top ComponentsKeys TouchPad Component DescriptionPower Controls Buttons Depending on your notebook model, button locations may varyWireless Select Lights Depending on your notebook model, light locations may varyWireless Antennae Select Models Only Front Components Speakers, Display Release Button and Consumer IR LensLights Left-Side Components Ports and JacksExpansion port 2 describes Media and Memory Card Slots Right-Side Components Component ID Bottom Components Mini PCI and Memory Module CompartmentBays, Battery Latch and Vents Additional Hardware Components Labels Additional ComponentsOptical Discs Component ID Power Power Sources Task Recommended Power SourceStandby and Hibernation StandbyHibernation Initiating Standby, Hibernation or Shutdown When You Leave Your WorkWhen the Power Supply Is Uncertain When Using Infrared Communication or Drive Media Default Power Settings Task Procedure ResultsTurning the Notebook On or Off Select Start Turn OffSelect Start Turn Off Computer Stand By Task Procedure ResultInitiating or Resuming from Standby Initiating or Restoring from Hibernation Select Start Shut DownUsing Power Schemes Power OptionsEmergency Shutdown Procedures Setting a Standby Password Setting Other Power PreferencesSelect the Enable hibernation check box Select OK Processor Performance Controls Select Models Only Power Battery Pack Charging a Battery PackDisplaying Charge Reports Monitoring the Charge in a Battery PackObtaining Accurate Charge Reports Low-Battery Conditions Identifying Low-Battery ConditionsResolving Low-Battery Conditions Calibrating a Battery Pack When to CalibrateDischarging the Battery Pack How to CalibrateCharging the Battery Pack Clear the Enable hibernation check box Conserving Battery Pack Power Recharging the Battery PackConserving Power as You Work Selecting Power Conservation SettingsReplacing a Battery Pack Removing a Battery PackInserting a Battery Pack Storing a Battery Pack Temperature Range F Range C Safe Storage TimeDisposing of a Used Battery Pack Keyboard and TouchPad TouchPad TouchPad ComponentsUsing the TouchPad Setting TouchPad Preferences Hotkeys Identifying HotkeysHotkey Quick Reference Hotkey Procedures Using Hotkey CommandsUsing Hotkeys on the Internal Keyboard Using Hotkeys on an External KeyboardOpen Web Browser fn+f3 Switch Image fn+f4Open Print Window fn+f2 Initiate Standby fn+f5 Initiate QuickLock fn+f6 Media Activity Hotkeys fn+f9 through fn+f12 Decrease Brightness fn+f7Increase Brightness fn+f8 Play Next Track or Chapter of an Audio CD or a DVD fn+f12 Play, Pause or Resume an Audio CD or a DVD fn+f9Stop an Audio CD or a DVD fn+f10 Display System Information fn+esc Navigate Back fn+backspaceSelect an Item on the Screen fn+enter Quick Launch Buttons Select Models Only Using an Embedded Numeric Keypad KeypadsSwitching the Functions of Keypad Keys Using an External Numeric KeypadTurning Num Lock Mode On and Off As You Work Multimedia Audio FeaturesAdjusting the Volume Using the Audio-In Microphone Jack Using the Audio-Out Headphone JackConnecting the Audio-Out Headphone Jack Connecting the Audio Video FeaturesConnecting an S-Video Device Connecting the Video Multimedia Software Displaying a Video ImageObserving the Copyright Warning Installing Software Enabling AutoPlayChanging DVD Region Settings Using the Operating SystemUsing WinDVD Using Other DVD SoftwareDrives Refer to the Regulatory and Safety Notices guide Drive CareRemoving the Primary Hard Drive Drives Reinstalling the Primary Hard Drive Drives Removing an Optical Disc Without Power Displaying Optical Disc Contents Avoiding Standby or HibernationWhat Is a PC Card? PC Cards and ExpressCardsInserting a PC Card PC Cards and ExpressCards Removing a PC Card What Is an ExpressCard? ComponentConfiguring an ExpressCard Inserting an ExpressCardPC Cards and ExpressCards Removing an ExpressCard Using Digital Media Digital Memory Cards Select Models OnlyInserting Digital Cards Removing Digital Cards Disabling or Restarting Digital Cards What Is a Memory Module? Memory ModulesReplacing a Memory Module Memory Modules Memory Modules Memory Modules Hibernation File What Is USB? USB DevicesUsing USB Devices Operating System and SoftwareModem and Networking Internal ModemConnecting a Modem Cable Using a Country-Specific Modem Cable Adapter Viewing the Current Regional Selection Adding New Locations When TravelingModem Region Selection Solving Travel Connection Problems Check the telephone line typeClear the Wait for Dial Tone Before Dialing check box Preinstalled Communication Software Network Cable10-8 Wireless Select Models Only Wireless Select Models Only Wireless Local Area Network Select Models Only 11-4 Setting Up a Wlan in Your Home Using a Wlan Connection Start Help and SupportUsing Wireless Security Features Installing Wireless Software OptionalAccessing Wlan Software and Documentation Identifying a Wlan DeviceTroubleshooting Devices Select the Download Drivers and Software radio buttonBluetooth Select Models Only Hardware and Software Guide 11-11 Device Power States Hardware and Software Guide 11-13 Then Wireless Assistant iconTurning On the Devices Wireless Assistant Turning Off and Disabling the DevicesSecurity Features SecuritySecurity Preferences Setup Utility To Protect Against Use This Security FeaturePasswords QuickLockWindows Passwords Function HP and Windows PasswordsHP Passwords Function HP and Windows Password Guidelines HP Administrator Password Setting HP Administrator Passwords Setting Power-On Passwords Power-On PasswordsEntering HP Administrator Passwords Entering Power-On Passwords Device Security Antivirus Software Critical Security Updates for Windows XP Firewall Software Optional Security Cable Hardware and Software Guide 12-15 Setup Utility Opening the Setup Utility Changing the Language of the Setup UtilityNavigating and Selecting in the Setup Utility Displaying System InformationRestoring Default Settings in the Setup Utility Using Advanced Setup Utility FeaturesClosing the Setup Utility Software Updates Recoveries Software UpdatesPreparing for a Software Update Accessing Notebook Product InformationAccessing Notebook ROM Information Downloading and Installing an Update Downloading and Installing a ROM UpdateDownloading a ROM Update Downloading and Installing a Non-ROM SoftPaq Installing a ROM UpdateStart All Programs Accessories Windows Explorer System Restore Points Setting a Restore PointRepairing or Reinstalling Applications Restoring to a Restore PointReinstalling Applications from Your Hard Drive Reinstalling Applications from DiscsRepairing the Operating System Reinstalling the Operating System Reinstalling Device Drivers and Other Software Updating Reinstalled Software Installing a Retail Version of an Operating SystemHardware and Software Guide 15-1 Temperature Keyboard Display Tips for Traveling with Your Notebook Travel and ShippingPreparation for Travel and Shipping Travel and Shipping Specifications TemperatureOperating Environment Relative humidity noncondensingRated Input Power Expansion Port Input/Output Signals Select Models Only Feature Support Index See also cables Index-3 Index-4 See also buttons display switch Index-6 Num lock key Power connector 1-11 power cord 1-18,2-1 See also cables Pdif audio 17-4scroll lock key Index-10 VCR