Troubleshooting Without Diagnostics

Solving Diskette Problems (Continued)

Problem

Cause

Solution

 

 

 

Cannot format diskette.

Legacy diskette writes

Enter Computer Setup and enable

(continued)

are disabled in

Legacy Diskette Write in

 

Computer Setup.

Storage > Storage Options.

 

 

 

A problem has occurred

The directory structure is

In Windows XP, right-click Start,

with a disk transaction.

bad, or there is a

click Explore, and select a drive.

 

problem with a file.

Select File > Properties >

 

 

Tools. Under Error-checking,

 

 

click Check Now.

 

 

 

Diskette drive cannot read

You are using the wrong

Check the type of drive that you

a diskette.

diskette type for the

are using and use the correct

 

drive type.

diskette type.

 

 

 

 

You are reading the

Check the drive letter in the path

 

wrong drive.

statement.

 

 

 

 

Diskette is damaged.

Replace the diskette with a new one.

 

 

 

“Invalid system disk”

A diskette that does not

When drive activity stops, remove

message is displayed.

contain the system files

the diskette and press the

 

needed to start the

Spacebar. The computer should

 

computer has been

start up.

 

inserted in the drive.

 

 

 

 

 

Diskette error has

Restart the computer by pressing the

 

occurred.

power button.

 

 

 

Cannot Boot to Diskette.

Diskette is not bootable.

Replace with a bootable diskette.

 

 

 

 

Diskette boot has been

1. Run Computer Setup and

 

disabled in Computer

enable diskette boot in

 

Setup.

Storage > Boot Order.

 

 

2. Run Computer Setup and

 

 

enable diskette boot in

 

 

Storage > Storage

 

 

Options > Removable

 

 

Media Boot.

 

 

✎ Both steps should be used as

 

 

the Removable Media

 

 

Boot function overrides the

 

 

Boot Order enable

 

 

command.

 

 

 

 

Network server mode is

Run Computer Setup and disable

 

enabled in Computer

Network Server Mode in

 

Setup.

Security > Password Options.

 

 

 

 

Removable media boot

Run Computer Setup and enable

 

has been disabled in

Removable Media Boot in

 

Computer Setup.

Storage > Storage Options>

 

 

Removable Media Boot.

 

 

 

 

D–8

433611-001

Service Reference Guide, dx7300