Desktop Management

When HP Client Management Interface is used in conjunction with system management software, it can:

■Request in-depth client inventory information - Capture detailed information about the processors, hard drives, memory, BIOS, drivers, and sensor information (such as fan speed, voltage, and temperature)

■Receive health status information - Subscribe for a wide range of client hardware alerts (such as over-temperature, fan stall, and hardware configuration changes) to be sent to the system management console, application, or to the local client computer. Alerts are sent real-time when triggered by hardware events.

■Manage system BIOS settings - Perform F10 functions including setting and changing the BIOS passwords and computer boot order remotely from the system management console of any or all of the client systems without having to visit each machine.

3.3.2HP System Software Manager

HP System Software Manager (SSM) is a free utility that automates remote deployment of device drivers and BIOS updates for networked HP business PCs. When SSM runs, it silently (without user interaction) determines the revision levels of drivers and BIOS installed on each networked client system and compares this inventory against system software SoftPaqs that have been tested and stored in a central file store. SSM then automatically updates any down-revision system software on the networked PCs to the later levels available in the file store. Since SSM only allows distribution of SoftPaq updates to the correct client system models, administrators can confidently and efficiently use SSM to keep system software updated.

System Software Manager integrates with enterprise software distribution tools such as Microsoft Systems Management Server (SMS). Using SSM, you can distribute customer-created or third-party updates that have been packaged in the SSM-format.

SSM may be downloaded at no charge by visiting www.hp.com/go/ssm.

3.3.3 HP Client Manager

HP Client Manager, developed with Altiris, is available free for supported HP business desktop, notebook, and workstation models. SSM is integrated into HP Client Manager and enables central tracking, monitoring, and management of the hardware aspects of HP client systems.

Use HP Client Manager to:

■Get valuable hardware information such as CPU, memory, video, and security settings

■Monitor system health to fix problems before they occur

■Automatically acquire and install drivers and BIOS updates without visiting each PC

■Remotely configure BIOS and security settings

■Automate processes to quickly resolve hardware problems

Tight integration with HP Instant Support tools reduces hardware troubleshooting time.

■Diagnostics—remotely run & view reports on HP desktop, notebook, and workstation models

■System Health Scan—check for known hardware issues in your installed base of HP client systems

■Active Chat—connect to HP customer support to resolve issues

 

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Service Reference Guide, dx7300