Media does not feed automatically

Cause

Solution

 

 

Manual feed is selected in the software

This printer does not support manual feed. Do

application.

not select manual feed in your software

 

application.

 

 

The correct size of media is not loaded.

Load the correct size of media.

 

 

The input tray is empty.

Load media into the input tray.

 

 

Media from a previous jam has not been

Open the printer and remove any media in the

completely removed.

paper path. Closely inspect the fuser area for

 

jams. See the section in this chapter for

 

information on clearing paper jams.

 

 

Media does not feed from Input Trays 2 or 3

Cause

Solution

 

 

Manual feed is selected in the software

This printer does not support manual feed. Do

application.

not select manual feed in your software

 

application.

 

 

The correct size of media is not loaded.

Load the correct size of media.

 

 

The input tray is empty.

Load media in the input tray.

 

 

The correct media type for the input tray is not

From the printer control panel, select the

selected in the printer control panel.

correct media type for the input tray.

 

 

Media from a previous jam has not been

Open the printer and remove any media in the

completely removed.

paper path. Closely inspect the fuser area for

 

jams. See the section earlier in this chapter on

 

clearing paper jams.

 

 

Media-size knob is incorrectly set (Tray 3).

Verify that the media-size knob on the side of

 

Tray 3 is set to the proper media size.

 

 

Tray 3 (500-sheet paper feeder) does not

Tray 3 only displays as an option if it is

appear as an input tray option.

installed. Verify that Tray 3 is correctly

 

installed. Verify that the printer driver has been

 

configured to recognize Tray 3.

 

 

EN

Chapter 9 147

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Image 147
HP 4500 DN manual Media does not feed automatically, Media does not feed from Input Trays 2 or