HP 4500 DN manual Paper Jam Messages, Front Drawer XX Paper JAM

Paper Jam Messages

The following table lists printer jam messages and their corresponding recommended actions. Instructions for clearing these jams are provided in the following pages.

Message	Description	Recommended Action
13.XX PAPER JAM	Media is jammed in the rear	Open the rear duplex cover (if
alternates with	paper path or rear duplexing	installed) and remove any
CHECK ALL	area.	jammed media. Open the
REAR DOORS		upper rear door and remove
		any jammed media.
13.XX PAPER JAM	Media is jammed in the	Open the middle front drawer
alternates with	transfer belt area.	and remove any jammed
CHECK MIDDLE		media.
FRONT DRAWER
13.XX PAPER JAM	Media is jammed in the front	Open the front duplex drawer
alternates with	duplexing area.	and remove any jammed
CHECK FRONT		media.
DUPLEX DRAWER
13.1 JAM: OPEN	A jam has occurred inside the	Open the middle front drawer
MIDDLE DRAWER	middle front drawer area. The	and carefully inspect for any
alternates with	jam may be located in the	media. Be sure to inspect the
CHECK IN REAR	fuser area.	fusing area You may need to
OF DRAWER		access the fusing area through
		the rear door. Remove any
		jammed media.

These messages indicate probable jam locations. If the recommended action does not resolve the problem, the printer will display another suggested jam location.

138 Solving Problems with the Printer EN