HP 4500 DN manual Color Printing Problems, Printing black instead of color

Color Printing Problems

Printing black instead of color

Problem	Solution
Color mode is not selected in your software	Select color mode instead of grayscale or
application or printer driver.	monochrome mode in your software
	application or printer driver.
The correct printer driver is not selected in	Select the correct printer driver.
your software application.
The printer is not properly configured.	Verify the printer configuration by printing a
	configuration page.
No color appears on the configuration page.	Consult your service representative.

Missing color or incorrect shade

Problem	Solution
Your media does not meet the specifications	See the HP LaserJet Printer Family Paper
for this printer.	Specification Guide.
You are operating the printer in excessively	Verify that the printer’s environment is within
humid conditions.	humidity specifications.
The color density and balance are not set	See the adjusting color balance section in
properly.	chapter 4.
The toner density sensor may need cleaning.	Clean the toner density sensor (see chapter 7
	for cleaning instructions).

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