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HP 4500 DN manual Clearing Jams in the Rear Door Areas

Models: 4500 DN

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Clearing Jams in the Rear Door Areas

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WARNING!

Do not touch the fuser: it is hot and could cause burns! The fuser’s operating temperature is 190° C (374° F). Wait 30 minutes to allow the fuser to cool down before working in this area.

1If the duplex printing accessory is installed, open the rear duplex cover.

2Open the upper rear door.

3Inspect the upper paper path area inside the rear door and remove any jammed or torn media.

4Open the fuser door and remove any jammed media.

EN	Chapter 9 143

Image 143

HP 4500 DN manual Clearing Jams in the Rear Door Areas

Contents

4500, 4500 N, 4500 DN Printer Page User Guide Warranty Contents Common Printing Tasks Using Color Consumables and Cleaning Appendix a Dimm Installation Index Getting Started Guide Where to Look for More InformationSetting Up the Printer HP JetDirect Print Server Software Installation GuideOnline Help Using the PrinterOnline User Guide Quick Reference GuideMagnifying the Page View How to Use This Online User GuideBrowsing with Thumbnails Finding WordsPaging Through a Document Overview Using Your PrinterHP Color LaserJet 4500 Printer Performance Printer FeaturesEnvironmental Factors Affecting Printer Performance Managing Memory Effects of Printer FeaturesLocating Printer Components Page Controlling Print Jobs Select printer settings using the printer control panelEnter printer commands directly into files Accessory Product Description Additional Information Number Printer Supplies and AccessoriesHP JetSend Communications Using the Printer Control Panel When to Use the Printer Control Panel 1Printer Control Panel Locating Printer Control Panel FeaturesUsing the Printer Online Help System Using Printer Control Panel KeysIndicator Off Flashing Interpreting Control Panel Indicator LightsInformation Menu Using Printer Control Panel MenusMenu Locking To print a menu map Printing a Menu MapInterpreting the Menu Map To print a printer configuration Printing a Printer ConfigurationInterpreting the Printer Configuration Page Menu Item Values Paper Handling MenuMenu Item Values Description Configuration MenuPrinting Menu EIO Menu MenuCalibration Menu Resets Menu Using the Printer Control Panel Shared Environments To change printer control panel configuration settings Changing Printer Control Panel Configuration SettingsChanging PowerSave Settings To switch printer personality Switching Printer PersonalitiesTo change PowerSave setting To set the I/O Timeout Setting the I/O TimeoutDisabling the High-Speed Parallel Interface To disable the high speed parallel interfaceTo reset printer memory Setting Advanced FunctionsResetting Printer Memory To enable bidirectional parallel communicationTo reset the printer to factory default settings Resetting the Printer to Factory Default SettingsCommon Printing Tasks Selecting Print Media JIS B5 Supported Media Weights and SizesDuplex Media to Avoid Printing on Colored Paper Printing on Special MediaPrinting on Transparencies Printing on Glossy PaperPrinting on Labels Printing EnvelopesRecycled Paper Heavy PaperPreprinted Forms and Letterhead Selecting Output Bins Selecting Media by Type To configure Tray 1 as a cassette Configuring Input TraysConfiguring Tray 1 as a Cassette Tray Priority Configuring Trays 2 and 3 by Media TypeTo configure Trays 2 or Printing from Tray 1 Multipurpose Tray To load media into Tray Loading Media into TrayTo load envelopes into Tray Loading Envelopes into TrayPrinting envelopes when Tray 1 MODE=FIRST Printing envelopes when Tray 1 MODE=CASSETTEPrinting from Tray Loading Media into Tray Page 2Tray 3 optional 500-Sheet Paper Feeder Printing from Tray 3 500-Sheet Paper FeederLoading Media into Tray Page Page 3Duplex Printing Accessory Using the Duplex Printing Accessory for Two-Sided PrintingTo set duplex printing from the printer control panel Control Panel Settings for Duplex PrintingTo use the duplex printing accessory successfully 4Binding Options Options for Binding Duplex Printing JobsPrinting on Custom-Size Media Special Printing SituationsPrinting a Different First To stop the current print job from your software Stopping a Print RequestTo stop the current print job from the printer control PanelUsing Color Halftone Options Customizing Color Output Through Printer DriversScreen Match HP ColorSmartPrint in Grayscale Vivid ColorMatching Pantone * Colors Matching ColorsColor-Matching Factors Print a color balance calibration Adjusting Color BalanceTo adjust color balance 1Color Balance Calibration Adjust the cyan C density setting Adjust the yellow Y density setting Adjust the magenta M density settingReprint the color balance calibration page. See step Adjust the black K density settingAdjust Gray Balance Using Fonts Click HP LaserJet Using HP FontSmartAccessing HP FontSmart from Windows 95 and Windows NT Accessing HP FontSmart from Windows 3.1 and Windows NTUsing Internal TrueType Fonts Font Selection Priority Understanding Printer Default FontsChanging the Default Font Selecting a Font Other than the DefaultSelecting Fonts Selecting Symbol SetsSymbol Set Availability Entering Symbols into TextSelecting PCL Fonts Through Printer Control Panel Internal Soft To print a list of available fonts Printing a List of Available Printer FontsInterpreting the Font Lists Using Typefaces for PostScript Emulation in the Printer Guidelines for printing with different fonts Using Fonts on a NetworkFonts Adding Support for Accessory Fonts to a Printer DriverVerifying Software Application Support for Using Special Type Effects Hewlett-Packard Custom Font Services Printer Interfaces Parallel Cable with a C Connector Parallel ConfigurationVDC GND Parallel Cable Pin ConfigurationData Busy Call PE SelectHP JetDirect Print Servers Enhanced I/O EIO ConfigurationWindows and Windows NT Networks Available Enhanced I/O InterfacesNetWare 3.x- and 4.x-Based Products Macintosh DIN-8 Cable LocalTalk ConfigurationLocalTalk Network Configuration IBM OS/2 LAN Server and Warp Server NetworksUnix Networks Setting Network Security on the PrinterConfiguring Novell NetWare Frame Type Parameters Ensnap EniiConfiguring TCP/IP Parameters Page To reach network protocols Disabling Network Protocols OptionalTo disable TCP/IP To disable IPX/SPXTo disable DLC/LLC To disable Apple EtherTalk Consumables and Cleaning Making Room for Replacing Consumables 1Consumable Replacement Clearance DiagramConsumable Replacement Guidelines Consumable Printer Message Count Approximate Time Period2 Approximate Replacement Intervals for Consumable Items2Consumable Item Locations Locating ConsumablesEnvironmental Collection Program To clean the toner density sensor Cleaning the Toner Density SensorPage Printer Control Panel Messages Status Messages Critical Error MessagesMessage Types Printer Control Panel Messages Clearing Paper Press Cancel JOBChecking PrinterPower OFF EIO Clean DensitySensor Drum Error Duplex ErrorNo JOB to Cancel InstallInstall Tray Memory SettingsPress GO to Powersave onConfiguration Please WaitFactory Settings Restore Factory Settings ReinstallResetting Resetting ValuesTransfer KIT OUT Toner PositionColor = State Transfer KIT LOWCheck Middle XX Paper JAMCheck ALL Rear DoorsBuffer Overflow Data ErrorInsufficient ContinueLaser Error ErrorCycle Power Fuser ErrorDC Controller Printer ErrorROM RAMService FAN ErrorNvram Error Check SettingsSolving Problems with the Printer Basic Troubleshooting Checklist Paper Jam Locations To enable Paper Jam Recovery Paper Jam RecoveryCommon Causes of Paper Jams Cause SolutionFront Drawer XX Paper JAM Paper Jam MessagesTips for Avoiding Paper Jams Clearing Paper JamsClearing Jams in the Middle Front Drawer Area Clearing Jams in the Tray 2 Area Clearing Jams in the Optional Tray 3 Area Clearing Jams in the Rear Door Areas Page Clearing Jams in the Front Duplex Drawer Area Printer feeds incorrect page size Media-Handling ProblemsPrinter feeds multiple sheets Media does not feed from Input Trays 2 or Media does not feed automaticallyEnvelopes jam or will not feed in the printer Transparencies or glossy paper will not feedOutput is curled or wrinkled Printer is on, but nothing prints Printer Response ProblemsNo display message Printer is on, but is not receiving data Printer is on, but will not print a PostScript file Tray 3 is incorrectly installedPrinter will not duplex Unable to select the printer from the computer Unable to select Tray 3 optional 500-sheet paper feeder Printer Control Panel ProblemsControl panel settings work incorrectly Transfer KIT LOW Replace Solving Print Quality ProblemsToner smear Vertical bands or very dark backgrounds Vertical lines or streaksFaded print, random faded areas, or speckles Banding Irregular, raised spots or stray tonerWavy characters Rippled or wavy transparencies Dull or dark colors on transparenciesSmudges Horizontal streaks on transparenciesFuser Life OUT Replace KIT Repetitive defectsMissing color or incorrect shade Color Printing ProblemsPrinting black instead of color Printed colors do not match screen colors Inconsistent colors after loading tonerDrifting text between printouts Unable to print all characters in a symbol setIncorrect Printer Output Incorrect fonts are printedPartial printout Erratic, missing characters or interrupted printoutUnable to select colors from the software Software Application ProblemsUnable to change system selections through software Unable to select a font from the softwareSolving Problems with the Printer Dimm Installation Do not remove the Dimm in slot #4 Dimm ConfigurationTo install a Dimm Installing DIMMsPage Page Verifying Dimm Installation PCL Commands PJL Commands PCL CommandsFigure B-1Printer Command Elements Interpreting PCL Printer Command SyntaxCombining Escape Sequences in PCL Printer Command Syntax Application Escape Character Entry What Appears Entering Escape CharactersPoint Size Selecting PCL FontsFont List PCL Commands Common PCL CommandsControl Commands Cursor Positioning Programming Hints PCL Commands PCL Commands Operating Environment Specifications SpecificationsElectrical Specifications Acoustic Emissions This HP LaserJet printer design eliminates Environmental Product Stewardship ProgramProtecting the Environment Design of this HP LaserJet printer facilitates the recycling This HP LaserJet printer design reducesHP Cartridge Recycling Program Information Specifications FCC Regulations Regulatory StatementsVcci Statement Japan Korean EMI Statement Canadian DOC RegulationsEMC Declaration of ConformityALL For Compliance Information ONLY, contact Material Safety Data Sheet Msds Safety InformationLaser Safety Klass 1 Laser Apparat Laser Statement for FinlandLuokan 1 laserlaite Varo Specifications Support Information WarrantyHewlett-Packard Warranty Statement Warranty and Support Information On-Site Service Agreements HP Maintenance AgreementsSupport Information HP support HP direct ordering for Accessories or supplies HP Support AssistantHP Service Information HP Service AgreementsCustomer Support Options Worldwide Customer Support Worldwide Worldwide Sales and Service Offices Far East Region ColombiaGermanyCzech Republic DenmarkMéxico JapanKorea Latin American HeadquartersSwitzerland SingaporeSpain SwedenWarranty and Support Information Numerics IndexChanging 41 resetting 46 density sensor Index Index Index See also fonts Page C4084-90937