HP 4500 DN manual Clearing Paper Jams, Tips for Avoiding Paper Jams

Clearing Paper Jams

The following pages illustrate how to clear paper jams in specific areas of the printer.

Tips for Avoiding Paper Jams

●Verify that media is correctly loaded in the input trays and that all length and width guides are correctly set.

●Try turning over the stack of media in the tray.

●Do not print on torn, worn, or irregular media.

●Do not print on previously printed media.

●Verify that the media you are using is within the maximum and minimum specifications that the printer supports. See the media specifications table in the chapter on common printing tasks.

●Verify that the input tray is configured for the type of media loaded. (When Tray 1 is in TRAY 1 MODE=CASSETTE mode, verify that the tray is configured for the size of media loaded.)

●Verify that input trays are not overloaded.

●Avoid fanning media. Fanning media causes static electricity, which can lead to media jams.

●Remove all portions of jammed media to avoid repeated jams.

●After removing media that has jammed, inspect other areas of the printer to verify that all media has been removed.

●Reassemble all pieces of torn media to confirm that you have the entire sheet.

●If the printer still continues to jam, contact HP Customer Support or your authorized HP service provider. See the Warranty and Support Information appendix for worldwide customer support numbers.

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