Printer Control Panel Messages (continued)

Message

Description

Recommended Action

 

 

 

49 ERROR (XXXX)

A critical software error has

Turn the printer off and then on

CYCLE POWER

occurred.

to clear the error. If this does

 

 

 

not solve the problem try the

 

 

 

following:

 

 

 

1) Cancel the current print job

 

 

 

from your PC or server.

 

 

 

Resend the print job. If this

 

 

 

does not work, try sending a

 

 

 

different job.

 

 

 

2) If your computer is

 

 

 

connected to the printer

 

 

 

through a parallel cable, verify

 

 

 

that the cable is connected

 

 

 

correctly and is of good quality.

 

 

 

3) If the problem persists, call

 

 

 

service.

 

 

 

50.X FUSER ERROR

A fusing error has occurred.

Clear the error by turning the

 

X indicates the error type as follows:

printer off and then on. If the

 

 

 

problem persists, call service.

 

X

Description

 

 

1

Low fuser temperature

For 50.5 Fuser Errors (Fuser

 

2

Fuser warm up service

voltage mismatch), verify that

 

3

High fuser temperature

the fuser is the same voltage

 

4

Faulty fuser

type as the printer.

 

5

Fuser voltage mismatch

 

 

6

Fuser heater cutoff

 

 

7

Fuser motor malfunction

 

 

 

 

51 LASER ERROR

A laser error has occurred due to a

Clear the error by turning the

 

beam detect error or laser failure.

printer off and then on. If the

 

 

 

problem persists, call service.

 

 

 

52 SCANNER ERROR

A scanner failure has occurred.

Clear the error by turning the

 

 

 

printer off and then on. If the

 

 

 

problem persists, call service.

 

 

 

 

130 Printer Control Panel Messages

EN

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Image 130
HP 4500 DN manual Cycle Power, Fuser Error, Laser Error, Scanner Error