Chapter 7

•The "Dial Tone Detection" test failed

•The "Fax Line Condition" test failed

The "Fax Hardware Test" failed

Solution:

•Turn off the device by using the Power button located on the device control panel and then unplug the power cord from the back of the device. After a few seconds, plug the power cord in again, and then turn the power on. Run the test again. If the test fails again, continue reviewing the troubleshooting information in this section.

•Try to send or receive a test fax. If you can send or receive a fax successfully, there might not be a problem.

•If you are running the test from the Fax Setup Wizard (Windows) or HP Setup Assitant (Mac OS X), make sure the device is not busy completing another task, such as receiving a fax or making a copy. Check the display for a message indicating that the device is busy. If it is busy, wait until it is finished and in the idle state before running the test.

•Make sure you use the phone cord that came with the device. If you do not use the supplied phone cord to connect from the telephone wall jack to the device, you might not be able to send or receive faxes. After you plug in the phone cord that came with the device, run the fax test again.

•If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the device directly to the telephone wall jack.

After you resolve any problems found, run the fax test again to make sure it passes and the device is ready for faxing. If the Fax Hardware Test continues to fail and you experience problems faxing, contact HP support. Go to www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

The "Fax Connected to Active Telephone Wall Jack" test failed

Solution:

•Check the connection between the telephone wall jack and the device to make sure the phone cord is secure.

•Make sure you use the phone cord that came with the device. If you do not use the supplied phone cord to connect from the telephone wall jack to the device, you might not be able to send or receive faxes. After you plug in the phone cord that came with the device, run the fax test again.

•Make sure you have correctly connected the device to the telephone wall jack. Using the phone cord supplied in the box with the device, connect one end to your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of the device. For more information on setting up the device for faxing, see Additional fax setup.

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HP 4500 manual Fax Hardware Test failed Solution
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4500 specifications

The HP 4500 series, including the 4504, 4505, 4502, 4500, and 4501 models, represent a significant advancement in the realm of printing technology. These devices are known for their versatility, efficiency, and ability to meet the demands of both small and large businesses.

One of the defining features of the HP 4500 series is its exceptional print quality. Utilizing HP's advanced ColorSphere toner technology, these printers deliver vibrant color prints with sharp text and detailed images. The resolution capabilities of up to 600 x 600 dpi ensure that documents appear professional and polished, making them ideal for business presentations, marketing materials, and everyday printing needs.

Speed is another hallmark of the HP 4500 series. With print speeds ranging from 20 to 28 pages per minute, depending on the specific model, these devices facilitate quick printing without compromising quality. The first page out time is notably swift, making them suitable for environments where time is of the essence.

The HP 4500 series also emphasizes energy efficiency and cost-effectiveness. Many models come equipped with HP's EcoSmart features, which optimize power consumption and reduce environmental impact. Additionally, the printers have high-yield toner options, reducing the frequency of cartridge changes and leading to lower operating costs for businesses.

Connectivity options abound, with most models offering USB, Ethernet, and wireless capabilities. This connectivity ensures seamless integration into any office environment, allowing multiple users to access the printer from various devices, including smartphones and tablets, through mobile printing technologies like Apple AirPrint and Google Cloud Print.

Security features in the HP 4500 series are robust, addressing the needs of businesses concerned about protecting sensitive information. This includes secure printing options that require user authentication before a document is printed, preventing unauthorized access and ensuring confidentiality.

In summary, the HP 4500 series, including the 4504, 4505, 4502, 4500, and 4501, stands out for its outstanding print quality, speed, energy efficiency, connectivity, and security features. These characteristics make them a superb choice for any business aiming to enhance its printing capabilities while keeping operational costs manageable. With a focus on user-friendly interfaces and reliable performance, the HP 4500 series continues to be a preferred solution for diverse printing needs in modern workplaces.
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