Chapter 7
NOTE: To use the embedded Web server (EWS), the product must be connected to a network using either an Ethernet or a wireless connection. You cannot use the embedded Web server if the product is connected to a computer with a USB cable.
•Embedded Web server cannot be opened
•The EWS is only available in English
Embedded Web server cannot be opened
Check your network setup
•Make sure you are not using a phone cord or a crossover cable to connect the device to the network.
•Make sure the network cable is securely connected to the device.
•Make sure the network hub, switch, or router is turned on and working properly.
Check the computer
Make sure the computer that you are using is connected to the network.
NOTE: To use the embedded Web server (EWS), the product must be connected to a network using either an Ethernet or a wireless connection. You cannot use the embedded Web server if the product is connected to a computer with a USB cable.
Check your Web browser
•Make sure the Web browser meets the minimum system requirements. For more information, see System requirements.
•If your Web browser uses any proxy settings to connect to the Internet, try turning off these settings. For more information, the documentation available with your Web browser.
Check the device IP address
•To check the IP address of the product, obtain the IP address by printing a network configuration page. Press the Setup button, select Network Setup, and then select Print Network Settings.
•Ping the device using the IP address from the command prompt.
For example, if the IP address is 123.123.123.123, type the following at the
C:\Ping 123.123.123.123
Or, in Mac OS X, open Terminal (available in the Applications > Utilities folder) and type the following: ping 123.123.123
If a reply appears, the IP address is correct. If a
The EWS is only available in English
If your product only supports wireless network connections and not Ethernet network connections, the EWS is only available in English.
120 Solve a problem