Chapter 7

If the installation program cannot discover the device, print the network configuration page, and enter the IP address manually in the installation program. For more information, see Understand the network configuration page (some models only).

Though it is not recommended that you assign the device with a static IP address, you might resolve some installation problems (such as a conflict with a personal firewall) by doing so.

Network port created does not match device IP address (Windows)

If you are using a computer running Windows, make sure that the network ports created in the device driver match the device IP address:

1.Print the device’s network configuration page

2.Click Start, point to Settings, and then click Printers or Printers and Faxes. - or -

Click Start, click Control Panel, and then double-click Printers.

3.Right-click the device icon, click Properties, and then click the Ports tab.

4.Select the TCP/IP port for the device, and then click Configure Port.

5.Compare the IP address listed in the dialog box and make sure it matches the IP address listed on the network configuration page. If the IP addresses are different, change the IP address in the dialog box to match the address on the network configuration page.

6.Click OK twice to save the settings and close the dialog boxes.

Solve wireless problems (some models only)

If the device is unable to communicate with the network after completing the wireless setup and software installation, perform one or more of the following tasks in the order shown below.

Basic wireless troubleshooting

Advanced wireless troubleshooting

Basic wireless troubleshooting

Perform the following steps in the order presented.

NOTE: If this is the first time you are setting up the wireless connection, and you are using the included software, make sure that the USB cable is connected to the device and the computer.

Step 1 - Make sure the wireless (802.11) light is turned on

If the blue light near the HP device's wireless button is not lit, the wireless capabilities might not have been turned on. To turn on wireless, press and hold the Wireless button for three seconds.

NOTE: If your HP device supports Ethernet networking, make sure that an Ethernet cable has not been connected to the device. Connecting an Ethernet cable turns off the HP device's wireless capabilities.

112 Solve a problem

Page 116
Image 116
HP 4500 manual Solve wireless problems some models only, Basic wireless troubleshooting

4500 specifications

The HP 4500 series, including the 4504, 4505, 4502, 4500, and 4501 models, represent a significant advancement in the realm of printing technology. These devices are known for their versatility, efficiency, and ability to meet the demands of both small and large businesses.

One of the defining features of the HP 4500 series is its exceptional print quality. Utilizing HP's advanced ColorSphere toner technology, these printers deliver vibrant color prints with sharp text and detailed images. The resolution capabilities of up to 600 x 600 dpi ensure that documents appear professional and polished, making them ideal for business presentations, marketing materials, and everyday printing needs.

Speed is another hallmark of the HP 4500 series. With print speeds ranging from 20 to 28 pages per minute, depending on the specific model, these devices facilitate quick printing without compromising quality. The first page out time is notably swift, making them suitable for environments where time is of the essence.

The HP 4500 series also emphasizes energy efficiency and cost-effectiveness. Many models come equipped with HP's EcoSmart features, which optimize power consumption and reduce environmental impact. Additionally, the printers have high-yield toner options, reducing the frequency of cartridge changes and leading to lower operating costs for businesses.

Connectivity options abound, with most models offering USB, Ethernet, and wireless capabilities. This connectivity ensures seamless integration into any office environment, allowing multiple users to access the printer from various devices, including smartphones and tablets, through mobile printing technologies like Apple AirPrint and Google Cloud Print.

Security features in the HP 4500 series are robust, addressing the needs of businesses concerned about protecting sensitive information. This includes secure printing options that require user authentication before a document is printed, preventing unauthorized access and ensuring confidentiality.

In summary, the HP 4500 series, including the 4504, 4505, 4502, 4500, and 4501, stands out for its outstanding print quality, speed, energy efficiency, connectivity, and security features. These characteristics make them a superb choice for any business aiming to enhance its printing capabilities while keeping operational costs manageable. With a focus on user-friendly interfaces and reliable performance, the HP 4500 series continues to be a preferred solution for diverse printing needs in modern workplaces.