Step 2 - Restart components of the wireless network

Turn off the router and the HP device, and then turn them back on in this order: router first and then the HP device. If you still are unable to connect, turn off the router, HP device, and your computer. Sometimes, turning off the power and then turning it back on will recover a network communication issue.

Step 3 - Run the Wireless Network Test

For wireless networking issues, run the Wireless Network Test. To print a Wireless Network Test page, press the Wireless button. If a problem is detected, the printed test report will include recommendations that might help solve the problem.

Advanced wireless troubleshooting

If you have tried the suggestions provided in the Basic troubleshooting section and are still unable to connect to your HP device to the wireless network, try the following suggestions in the order presented:

•Step 1: Make sure your computer is connected to your network

•Step 2: Make sure that the HP device is connected to your network

•Step 3: Check to see if the firewall software is blocking communication

•Step 4: Make sure the HP device is online and ready

•Step 5: Make sure the wireless version of the HP device is set as the default printer driver (Windows only)

•Step 6: Make sure the HP Network Devices Support service is running (Windows only)

•Add hardware addresses to a wireless access point (WAP)

Step 1: Make sure your computer is connected to your network

To check a wired (Ethernet) connection

▲Many computers have indicator lights beside the port where the Ethernet cable from the router connects to your computer. Usually there are two indicator lights, one that is on and another that blinks. If your computer has indicator lights, check to see if the indicator lights are on. If the lights are not on, try reconnecting the Ethernet cable to the computer and the router. If you still do not see lights, there might be a problem with the router, the Ethernet cable, or your computer.

NOTE: Macintosh computers do not have indicator lights. To check the Ethernet connection on a Macintosh computer, click System Preferences in the Dock, and then click Network. If the Ethernet connection is working correctly, Built-in Ethernet appears in the list of connections, along with the IP address and other status information. If Built-in Ethernet does not appear in the list, there might be a problem with the router, the Ethernet cable, or your computer. For more information, click the Help button in the window.

Solve wireless problems (some models only)

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HP 4500 manual Advanced wireless troubleshooting, Restart components of the wireless network, Run the Wireless Network Test
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4500 specifications

The HP 4500 series, including the 4504, 4505, 4502, 4500, and 4501 models, represent a significant advancement in the realm of printing technology. These devices are known for their versatility, efficiency, and ability to meet the demands of both small and large businesses.

One of the defining features of the HP 4500 series is its exceptional print quality. Utilizing HP's advanced ColorSphere toner technology, these printers deliver vibrant color prints with sharp text and detailed images. The resolution capabilities of up to 600 x 600 dpi ensure that documents appear professional and polished, making them ideal for business presentations, marketing materials, and everyday printing needs.

Speed is another hallmark of the HP 4500 series. With print speeds ranging from 20 to 28 pages per minute, depending on the specific model, these devices facilitate quick printing without compromising quality. The first page out time is notably swift, making them suitable for environments where time is of the essence.

The HP 4500 series also emphasizes energy efficiency and cost-effectiveness. Many models come equipped with HP's EcoSmart features, which optimize power consumption and reduce environmental impact. Additionally, the printers have high-yield toner options, reducing the frequency of cartridge changes and leading to lower operating costs for businesses.

Connectivity options abound, with most models offering USB, Ethernet, and wireless capabilities. This connectivity ensures seamless integration into any office environment, allowing multiple users to access the printer from various devices, including smartphones and tablets, through mobile printing technologies like Apple AirPrint and Google Cloud Print.

Security features in the HP 4500 series are robust, addressing the needs of businesses concerned about protecting sensitive information. This includes secure printing options that require user authentication before a document is printed, preventing unauthorized access and ensuring confidentiality.

In summary, the HP 4500 series, including the 4504, 4505, 4502, 4500, and 4501, stands out for its outstanding print quality, speed, energy efficiency, connectivity, and security features. These characteristics make them a superb choice for any business aiming to enhance its printing capabilities while keeping operational costs manageable. With a focus on user-friendly interfaces and reliable performance, the HP 4500 series continues to be a preferred solution for diverse printing needs in modern workplaces.
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