HP 4500 8

Poor print quality and unexpected printouts.............................................................................	77
Solution 1: Use genuine HP cartridges...............................................................................	77
Solution 2: Check the paper...............................................................................................	77
Solution 3: Wait a short period of time (if possible)............................................................	78
Solution 4: Check the print settings....................................................................................	78
Step 1: Check the print quality settings........................................................................	79
Step 2: Check the Print in Grayscale setting................................................................	79
Solution 5: Check estimated ink levels and replace low or empty ink cartridges...............	80
Solution 6: Print and evaluate a diagnostic report and troubleshoot defects......................	80
Print Quality Diagnostic Report....................................................................................	81
Self-Test Report............................................................................................................	85
Solution 7: Clean the ink cartridges....................................................................................	87
Solution 8: Align the ink cartridges.....................................................................................	88
Solution 9: Replace the problem ink cartridge....................................................................	88
Solution 10: Service the product.........................................................................................	88
Clean the area around the ink nozzles.....................................................................................	89
Solve paper-feed problems......................................................................................................	91
Solve copy problems................................................................................................................	92
No copy came out...............................................................................................................	93
Copies are blank.................................................................................................................	93
Documents are missing or faded........................................................................................	93
Size is reduced...................................................................................................................	94
Copy quality is poor ...........................................................................................................	94
Copy defects are apparent.................................................................................................	94
The device prints half a page, then ejects the paper..........................................................	95
Paper mismatch..................................................................................................................	95
Solve scan problems................................................................................................................	95
Scanner did nothing............................................................................................................	95
Scan takes too long............................................................................................................	96
Part of the document did not scan or text is missing..........................................................	96
Text cannot be edited.........................................................................................................	97
Error messages appear......................................................................................................	97
Scanned image quality is poor ..........................................................................................	97
Scan defects are apparent.................................................................................................	98
Solve fax problems...................................................................................................................	99
The fax test failed...............................................................................................................	99
Solve wired (Ethernet) network problems (some models only)..............................................	111
General network troubleshooting......................................................................................	111
Network port created does not match device IP address (Windows)...............................	112