Solve setup problems

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Step 1: Make sure the wireless (802.11) light is turned on

If the blue light near the printer’s wireless button is

Wireless Settings, select Wireless: On/Off, and then

not lit, the wireless capabilities might not have been

select On.

turned on.

 

 

To turn on wireless, press the

(Wireless) button on

 

the printer control panel. If you see a Wireless is Off option in the list, using the buttons on the right, select

Step 2. Make sure the computer is connected to the network

Make sure your computer is connected to your

connected to your network, contact the person who

wireless network. If the computer is not connected

set up your network or the router manufacturer as

to the network, you cannot use the printer over the

there might be a hardware issue with either your

network. If you are unable to get your computer

router or computer.

Step 3. Restart components of the wireless network

Turn off the router and the printer, and then turn them back on in this order: router first and then the printer. If you still are unable to connect, turn off the router, printer, and your computer, and then turn them back

on in this order: router first, then the printer, and then the computer. Sometimes, turning off the power and then turning it back on recovers from a network communication issue.

Step 4. Run the Wireless Test Report

For wireless networking issues, run the Wireless Test Report.

For more information, see ”Step 2: Test the wireless connection” on page 19.

Tip: If the Wireless Test Report indicates the signal is weak, try moving the printer closer to the wireless router.

Reducing interference

The following tips might help reduce the chances for interference in a wireless network:

•Keep the wireless devices away from large metal objects, such as filing cabinets, and other electromagnetic devices, such as microwaves and cordless telephones, as these objects can disrupt radio signals.

•Keep the wireless devices away from large masonry structures and other building structures as these objects can absorb radio waves and lower signal strength.

•Position the access point or wireless router in a central location in line of sight with the wireless devices on the network.

•Keep all wireless devices on the network within range of one another.

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