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HP
6700
manual
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6700
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Troubleshooting
Specifications
Error codes
On Error Only Off
LED indicator statement
Solve wireless problems
Warranty
Maintenance
Configure the fax header
Solve a problem
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Contents
Officejet
Page
HP Officejet 6700 e-All-in- One series
Copyright information
Safety information
Accessibility
Hewlett-Packard Company notices
Contents
Fax
Scan
Copy
Web Services
Solve a problem
Work with ink cartridges
Technical information
Page
HP supplies and accessories
Additional fax setup
Network setup
Printer management tools
Visual
Accessibility
Get started
Mobility
Conserve Printing Supplies
Manage Power
Eco
Understand the printer parts
Front view
Printing supplies area
Back view
Label
Use the printer control panel
Overview of buttons and lights
Icon Purpose
Change printer settings
Control panel display icons
To change settings for a mode
Select the mode
To select a different mode
Change the printer settings
Scan to Computer
HP Digital Solutions
Select print media
HP Digital Fax Fax to PC and Fax to Mac
Page
Tips for selecting and using media
Recommended papers for photo printing
Load an original on the scanner glass
To load an original on the scanner glass
Load an original in the automatic document feeder ADF
To load an original in the ADF
To load standard-size media
Load media
Load standard-size media
Load envelopes
To load envelopes
Load cards and photo paper
To load cards and photo paper
To load custom-size media
Insert a memory device
Load custom-size media
To connect a storage device
Maintain the printer
Clean the scanner glass
To clean the scanner glass
Clean the exterior
Clean the automatic document feeder
Update the printer
To clean the rollers or separator pad
Turn off the printer
Print documents Windows
Print
Print documents
Print brochures Windows
Print brochures
Print documents Mac OS
Quality Normal or Best
Print on envelopes
Print brochures Mac OS
Print on envelopes Mac OS
Print photos
Print on envelopes Windows
Quality Best or Maximum dpi
Print photos on photo paper Windows
Print photos on photo paper Mac OS
Print on special and custom-size paper
Print on special or custom-size paper Mac OS
Print borderless documents Windows
Set up custom sizes Mac OS
Print borderless documents
Select Manage Custom Sizes in the Paper Size pop-up menu
Perform two-sided printing Windows
Print on both sides duplexing
Print borderless documents Mac OS
Perform two-sided printing Mac OS
Scan to a computer
Scan
Scan an original
Touch Start Scan
Scan using Webscan
Scan to a memory device
To scan documents as editable text
To scan using Webscan
Scanning documents as editable text
Windows
Mac OS
Make sure the scanner glass or ADF window is clean
Guidelines for scanning documents as editable text
Make sure the document is loaded correctly
Make sure the text on the document is clear
Copy documents
Change copy settings
Copy
To copy documents
To change copy settings for a single job
Send a standard fax
Fax
Send a fax
Touch Start Black or Start Color
Send a standard fax from the computer
To send a standard fax from the printer control panel
Send a fax manually from a phone
To send a fax manually from an extension phone
Send a fax using monitor dialing
Send a fax from memory
Schedule a fax to send later
Send a fax in Error Correction Mode
Send a fax to multiple recipients
To receive a fax manually
Receive a fax
Receive a fax manually
On Error Only Off
Set up backup fax
To set backup fax from the printer control panel
Reprint received faxes from memory
To reprint faxes in memory from the printer control panel
Poll to receive a fax
Forward faxes to another number
Touch Poll to Receive
Set automatic reduction for incoming faxes
Touch Fax Setup, and then select Advanced Fax Setup
Set the paper size for received faxes
Block unwanted fax numbers
Touch Junk Fax Blocker
Add numbers to the junk fax list
To add a number to the junk fax list
Touch Add Numbers
To print a Junk Fax Report
To set up Fax to PC Windows
Print a Junk Fax Report
Fax to PC and Fax to Mac requirements
Set up speed-dial entries
To set up speed-dial entries
Set up and change speed-dial entries
Set up and change group speed-dial entries
To set up group speed-dial entries
Delete speed-dial entries
Change fax settings
Touch Fax Setup, and then touch Speed Dial Setup
Print a list of speed-dial entries
Set the number of rings before answering
Configure the fax header
Set the answer mode Auto answer
Touch Rings to Answer
Change the answer ring pattern for distinctive ring
To set the number of rings before answering
To change the answer ring pattern for distinctive ring
Set the fax speed
Set the dial type
Set the redial options
To set the fax sound volume
Fax and digital phone services
Set the fax sound volume
Touch Fax Sound Volume
Fax over Internet Protocol
Use reports
Touch Fax Confirmation
To enable fax confirmation
Print fax confirmation reports
To include an image of the fax on the report
Clear the fax log
Print fax error reports
Print and view the fax log
View the Call History
Print the details of the last fax transaction
Print a Caller ID Report
HP ePrint
Web Services
What are Web Services?
Printer Apps
Set up Web Services using the printer’s control panel
Set up Web Services
Set up Web Services using the HP printer software
Touch Enter Proxy
Print using HP ePrint
Use Web Services
Set up Web Services using the embedded web server
Find the printer’s email address
Manage Printer Apps
Turn off HP ePrint
Use Printer Apps
Turn off Printer Apps
Remove Web Services
Touch Remove Web Services
Related topics
Work with ink cartridges
Information on ink cartridges and the printhead
Print when one or more ink cartridges are depleted
Check the estimated ink levels
Replace the ink cartridges
To replace the ink cartridges
Store printing supplies
Usage information collection
To turn off usage information collection
HP support
Solve a problem
If you have a problem, follow these steps
Before you call
Obtain electronic support
HP support by phone
Phone support period
Telephone support numbers
XHPERXUJUDQDLV
After the phone support period
General troubleshooting tips and resources
Solve printer problems
Alignment fails
Printer shuts down unexpectedly
Printer is making some unexpected noises
Printer is not responding nothing prints
Printer prints slowly
Solution 1 Use a lower print quality setting
Solution 2 Check the ink levels
Check the cable connections
Blank or partial page printed
Solution 3 Contact HP support
Clean the printhead
Placement of the text or graphics is wrong
Something on the page is missing or incorrect
Check the media size
Print quality troubleshooting
Check the page-orientation setting
Solution 2 Check the ink levels
Solution 3 Check the paper loaded in the input tray
Solution 4 Check the paper type
Solution 5 Check the print settings
6700
Printhead maintenance
Solution 7 Contact HP support
To clean the printhead from HP Utility Mac OS
To clean the printhead from the control panel
To clean the printhead from Toolbox Windows
Information And Support section, click Clean Printheads
Solve paper-feed problems
Multiple pages are being picked up
Media is not coming out correctly
Pages are skewing
Copies are blank
Solve copy problems
No copy came out
Copy quality is poor
Documents are missing or faded
Size is reduced
Copy defects are apparent
Printer prints half a page, then ejects the paper
Scanner did nothing
Solve scan problems
Paper mismatch
Scan takes too long
Part of the document did not scan or text is missing
Text cannot be edited
Check the originals
Error messages appear
Scanned image quality is poor
Reload document and then restart job
Scanned image is skewed crooked
Image quality is better when printed
Scan defects are apparent
Take steps to improve the scan quality
Size is reduced
Solve fax problems
Fax test failed
Fax Hardware Test failed Solution
Phone Cord Connected to Correct Port on Fax test failed
Back view of the printer
Solve fax problems 107
Dial Tone Detection test failed Solution
Fax Line Condition test failed Solution
Display always shows Phone Off Hook
Printer is having problems sending and receiving faxes
Solve fax problems 111
Printer is having problems sending a manual fax Solution
Printer cannot receive faxes, but can send faxes Solution
Printer cannot send faxes, but can receive faxes Solution
To extend your phone cord
Fax tones are recorded on my answering machine Solution
Phone cord that came with my printer is not long enough
Color faxes do not print
Computer cannot receive faxes Fax to PC and Fax to Mac
Solve problems using Web Services and HP websites
Solve problems using Web Services
Printer cannot read the memory device
Solve memory device problems
Solve problems using HP websites
Check the memory device
Printer cannot read photos on the memory device
Solve wired Ethernet network problems
General network troubleshooting
Check the memory device slot
Make sure the wireless 802.11 light is turned on
Solve wireless problems
Basic wireless troubleshooting
Restart components of the wireless network
Make sure your computer is connected to your network
Advanced wireless troubleshooting
To check a wired Ethernet connection
To check a wireless connection
Make sure that the printer is connected to your network
Make sure the printer is on the network
Check to see if you can access the EWS
To access the EWS
Network Status
Make sure the printer is online and ready
After resolving the problems
Configure your firewall software to work with the printer
Embedded web server cannot be opened
Solve printer management problems
Check your network setup
Check the computer
Check the printer IP address
Troubleshoot installation issues
Hardware installation suggestions
Check the hardware connections
Verify installation preliminaries
HP software installation suggestions
Solve network problems
General network troubleshooting
Understand the Printer Status Report
Problems connecting to a wired network
To reset the printers network settings
Understand the network configuration
To print the Printer Status Report
Understand the network configuration 131
Clear jams
Clear paper jams
To clear a jam inside the printer
To clear a paper jam in the automatic document feeder
Avoid paper jams
Warranty information
Technical information
Hewlett-Packard limited warranty statement
HP product Duration of limited warranty
Ink cartridge warranty information
Product features and capacities
Printer specifications
Physical specifications
System requirements
Processor and memory specifications
Network protocol specifications
Understand specifications for supported media
Embedded web server specifications
Media specifications
Envelopes
Other media
Cards Input tray ADF Duplexer
Photo media
Page
Media Left Right Top Bottom Margin
Set minimum margins
Guidelines for printing on both sides of a
Fax specifications
Print specifications
Copy specifications
Printer Apps HP website specifications
Scan specifications
Web Services specifications
Environmental specifications
Memory device specifications
Electrical specifications
Acoustic emission specifications
USB flash drives
Regulatory information
Regulatory Model Number
FCC statement
FCC statement
LED indicator statement
Gloss of housing of peripheral devices for Germany
Appendix a
Australia wired fax statement
Hinweis für Benutzer des deutschen Telefonnetzwerks
France
Products with wireless LAN devices
European Union Regulatory Notice
Regulatory information for wireless products
Exposure to radio frequency radiation
Appendix a Technical information
Environmental product stewardship program
Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση
Battery disposal in Taiwan
Power consumption
Chemical Substances Battery information
EU battery directive
European Union Battery Directive
Environmental product stewardship program 161
Third-party licenses
LICENSE.openssl--openssl Third-party licenses 163
Technical information
Page
Appendix a
Page
Page
Third-party licenses 169
Supplies
HP supplies and accessories
Order printing supplies online
Ink cartridges
HP media
Additional fax setup
Set up faxing parallel phone systems
Select the correct fax setup for your home or office
USA
Other equipment or services sharing your fax line
DSL PBX
Case a Separate fax line no voice calls received
Case B Set up the printer with DSL
To set up the printer with a separate fax line
To set up the printer with DSL
Case D Fax with a distinctive ring service on the same line
To set up the printer with a distinctive ring service
Case E Shared voice/fax line
To set up the printer with a shared voice/fax line
Case F Shared voice/fax line with voice mail
To set up the printer with voice mail
Set up the printer with a computer dial-up modem
To set up the printer with a computer dial-up modem
Set up the printer with a computer DSL/ADSL modem
Shared voice/fax with computer dial-up modem
To set up the printer with a computer DSL/ADSL modem
Case H Shared voice/fax line with computer modem
Example of a parallel splitter
Shared voice/fax with computer DSL/ADSL modem
DSL/ADSL modem
Case I Shared voice/fax line with answering machine
Set up faxing parallel phone systems 189
Back view of the printer
Page
To set up the printer with a computer DSL/ADSL modem
Set up faxing parallel phone systems 193
Serial-type fax setup
Test fax setup
To test fax setup via the printer control panel
Before you begin
Network setup
Set up the printer for wireless communication
Set up the printer using WiFi Protected Setup WPS
Set up the printer on your wireless network
Set up the printer using the Wireless Setup Wizard
Set up the printer using the embedded web server EWS
To connect the printer using the Push Button Method
To connect the printer using the PIN Method
To change from a USB connection to a wireless connection
Test the wireless connection
Guidelines for ensuring wireless network security
Other wireless security guidelines
Overview of security settings
Add hardware addresses to a wireless router MAC filtering
Guidelines for reducing interference on a wireless network
Change basic network settings
Change advanced network settings
View and print network settings
Reset network settings
View IP settings
Change IP settings
Set link speed
To uninstall from a Macintosh computer
Uninstall and reinstall the HP software
To uninstall from a Windows computer
HP Utility Mac OS
Printer management tools
Toolbox Windows
Embedded web server
To open the embedded web server
Http//123.123.123.123
How do I?
Fax memory full
Errors Windows
Cartridge Problem
Unable to communicate with printer
Cartridge cradle cannot move
Replace the ink cartridge
Paper Mismatch
Paper Jam
Printer Paused
Printer is out of paper
Printer Offline
Document failed to print
Printer supply upgrade successful
Previously used ink cartridge installed
Printer supply upgrade
Printer supply upgrade problem
Do not use Setup cartridges
Using Genuine HP Cartridges has its Rewards
Use Setup cartridges
New printhead ink alert
Incompatible ink cartridges
Problem with printer preparation
Use color ink only?
Ink sensor warning
Problem with ink system
Automatic document feeder cover open
Index
Failed
Jams Clear
OCR
Answering machine and modem parallel phone systems
Twain
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