Use Web Services.................................................................................................................... | 70 |
HP ePrint............................................................................................................................ | 70 |
Print using HP ePrint.................................................................................................... | 70 |
Find the printer’s email address................................................................................... | 70 |
Turn off HP ePrint......................................................................................................... | 71 |
Printer Apps........................................................................................................................ | 71 |
Use Printer Apps........................................................................................................... | 71 |
Manage Printer Apps.................................................................................................... | 71 |
Turn off Printer Apps..................................................................................................... | 71 |
Remove Web Services............................................................................................................. | 72 |
7 Work with ink cartridges |
|
Information on ink cartridges and the printhead....................................................................... | 73 |
Check the estimated ink levels................................................................................................. | 74 |
Print when one or more ink cartridges are depleted................................................................. | 74 |
Replace the ink cartridges........................................................................................................ | 75 |
Store printing supplies.............................................................................................................. | 76 |
Usage information collection.................................................................................................... | 76 |
8 Solve a problem |
|
HP support................................................................................................................................ | 78 |
Obtain electronic support.................................................................................................... | 79 |
HP support by phone.......................................................................................................... | 79 |
Before you call.............................................................................................................. | 79 |
Phone support period................................................................................................... | 80 |
Telephone support numbers......................................................................................... | 80 |
After the phone support period..................................................................................... | 82 |
General troubleshooting tips and resources............................................................................. | 82 |
Solve printer problems.............................................................................................................. | 82 |
The printer shuts down unexpectedly................................................................................. | 83 |
The printer is making some unexpected noises................................................................. | 83 |
Alignment fails.................................................................................................................... | 83 |
The printer is not responding (nothing prints)..................................................................... | 83 |
The printer prints slowly...................................................................................................... | 84 |
Blank or partial page printed............................................................................................... | 85 |
Something on the page is missing or incorrect................................................................... | 86 |
Placement of the text or graphics is wrong......................................................................... | 86 |
Print quality troubleshooting..................................................................................................... | 87 |
Solve | 94 |
Solve copy problems................................................................................................................ | 96 |
No copy came out............................................................................................................... | 96 |
Copies are blank................................................................................................................. | 96 |
Documents are missing or faded........................................................................................ | 97 |
Size is reduced................................................................................................................... | 97 |
Copy quality is poor ........................................................................................................... | 97 |
Copy defects are apparent................................................................................................. | 98 |
The printer prints half a page, then ejects the paper.......................................................... | 98 |
Paper mismatch.................................................................................................................. | 99 |
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