Technical information | HP 6700 guide

Contents
Solve scan problems	99
Scanner did nothing	99
Scan takes too long	99
Part of the document did not scan or text is missing	100
Text cannot be edited	100
Error messages appear	101
Scanned image quality is poor	101
Scan defects are apparent	102
Solve fax problems	103
The fax test failed	103
Solve problems using Web Services and HP websites	116
Solve problems using Web Services	116
Solve problems using HP websites	117
Solve memory device problems	117
The printer cannot read the memory device	117
The printer cannot read photos on the memory device	118
Solve wired (Ethernet) network problems	118
General network troubleshooting	118
Solve wireless problems	119
Basic wireless troubleshooting	119
Advanced wireless troubleshooting	120
Step 1: Make sure your computer is connected to your network	120
Step 2: Make sure that the printer is connected to your network	121
Step 3: Check to see if the firewall software is blocking communication	122
Step 4: Make sure the printer is online and ready	123
Step 5: Make sure the wireless version of the printer is set as the default printer
driver (Windows only)	123
Step 6: Make sure your computer is not connected to your network over a Virtual
Private Network (VPN)	124
After resolving the problems	124
Configure your firewall software to work with the printer	125
Solve printer management problems	126
Embedded web server cannot be opened	126
Troubleshoot installation issues	127
Hardware installation suggestions	127
HP software installation suggestions	128
Solve network problems	128
Understand the Printer Status Report	129
Understand the network configuration page	130
Clear jams	132
Clear paper jams	132
Avoid paper jams	135
A Technical information
Warranty information	136
Hewlett-Packard limited warranty statement	137
Ink cartridge warranty information	138

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HP 6700 manual Technical information

Contents

Officejet Page HP Officejet 6700 e-All-in- One series Accessibility Safety informationCopyright information Hewlett-Packard Company notices Contents Scan CopyFax Web Services Work with ink cartridges Solve a problem Technical information Page Additional fax setup HP supplies and accessories Printer management tools Network setup Get started AccessibilityVisual Mobility Manage Power EcoConserve Printing Supplies Front view Understand the printer parts Back view Printing supplies area Use the printer control panel Overview of buttons and lightsLabel Change printer settings Control panel display iconsIcon Purpose To select a different mode Select the modeTo change settings for a mode Change the printer settings Select print media HP Digital SolutionsScan to Computer HP Digital Fax Fax to PC and Fax to MacPage Recommended papers for photo printing Tips for selecting and using media To load an original on the scanner glass Load an original on the scanner glass To load an original in the ADF Load an original in the automatic document feeder ADF Load media Load standard-size mediaTo load standard-size media To load envelopes Load envelopes To load cards and photo paper Load cards and photo paper Load custom-size media Insert a memory deviceTo load custom-size media To connect a storage device Clean the scanner glass To clean the scanner glassMaintain the printer Clean the automatic document feeder Clean the exterior To clean the rollers or separator pad Update the printer Turn off the printer Print Print documentsPrint documents Windows Print brochures Print documents Mac OSPrint brochures Windows Print on envelopes Print brochures Mac OSQuality Normal or Best Print photos Print on envelopes WindowsPrint on envelopes Mac OS Print photos on photo paper Windows Print photos on photo paper Mac OSQuality Best or Maximum dpi Print on special or custom-size paper Mac OS Print on special and custom-size paper Print borderless documents Set up custom sizes Mac OSPrint borderless documents Windows Select Manage Custom Sizes in the Paper Size pop-up menu Print on both sides duplexing Print borderless documents Mac OSPerform two-sided printing Windows Perform two-sided printing Mac OS Scan Scan an originalScan to a computer Scan using Webscan Scan to a memory deviceTouch Start Scan Scanning documents as editable text To scan using WebscanTo scan documents as editable text Windows Guidelines for scanning documents as editable text Make sure the scanner glass or ADF window is cleanMac OS Make sure the document is loaded correctly Make sure the text on the document is clear Copy Change copy settingsCopy documents To copy documents To change copy settings for a single job Fax Send a faxSend a standard fax Send a standard fax from the computer To send a standard fax from the printer control panelTouch Start Black or Start Color To send a fax manually from an extension phone Send a fax manually from a phone Send a fax from memory Send a fax using monitor dialing Schedule a fax to send later Send a fax to multiple recipients Send a fax in Error Correction Mode Receive a fax Receive a fax manuallyTo receive a fax manually To set backup fax from the printer control panel Set up backup faxOn Error Only Off Reprint received faxes from memory Forward faxes to another number Poll to receive a faxTo reprint faxes in memory from the printer control panel Touch Poll to Receive Set the paper size for received faxes Touch Fax Setup, and then select Advanced Fax SetupSet automatic reduction for incoming faxes Block unwanted fax numbers To add a number to the junk fax list Add numbers to the junk fax listTouch Junk Fax Blocker Touch Add Numbers Print a Junk Fax Report To set up Fax to PC WindowsTo print a Junk Fax Report Fax to PC and Fax to Mac requirements Set up speed-dial entries Set up and change group speed-dial entries Set up and change speed-dial entriesTo set up speed-dial entries To set up group speed-dial entries Touch Fax Setup, and then touch Speed Dial Setup Change fax settingsDelete speed-dial entries Print a list of speed-dial entries Configure the fax header Set the answer mode Auto answerSet the number of rings before answering To set the number of rings before answering Change the answer ring pattern for distinctive ringTouch Rings to Answer To change the answer ring pattern for distinctive ring Set the dial type Set the redial optionsSet the fax speed Set the fax sound volume Fax and digital phone servicesTo set the fax sound volume Touch Fax Sound Volume Use reports Fax over Internet Protocol Print fax confirmation reports To enable fax confirmationTouch Fax Confirmation To include an image of the fax on the report Print fax error reports Print and view the fax logClear the fax log Print the details of the last fax transaction Print a Caller ID ReportView the Call History What are Web Services? Web ServicesHP ePrint Printer Apps Set up Web Services using the HP printer software Set up Web ServicesSet up Web Services using the printer’s control panel Touch Enter Proxy Set up Web Services using the embedded web server Use Web ServicesPrint using HP ePrint Find the printer’s email address Use Printer Apps Turn off HP ePrintManage Printer Apps Turn off Printer Apps Touch Remove Web Services Remove Web Services Work with ink cartridges Information on ink cartridges and the printheadRelated topics Check the estimated ink levels Print when one or more ink cartridges are depleted To replace the ink cartridges Replace the ink cartridges Usage information collection Store printing supplies To turn off usage information collection Solve a problem If you have a problem, follow these stepsHP support Obtain electronic support HP support by phoneBefore you call Telephone support numbers Phone support period XHPERXUJUDQDLV General troubleshooting tips and resources Solve printer problemsAfter the phone support period Printer is making some unexpected noises Printer shuts down unexpectedlyAlignment fails Printer is not responding nothing prints Solution 2 Check the ink levels Solution 1 Use a lower print quality settingPrinter prints slowly Check the cable connections Solution 3 Contact HP support Clean the printheadBlank or partial page printed Something on the page is missing or incorrect Placement of the text or graphics is wrong Print quality troubleshooting Check the page-orientation settingCheck the media size Solution 2 Check the ink levels Solution 4 Check the paper type Solution 3 Check the paper loaded in the input tray Solution 5 Check the print settings 6700 Solution 7 Contact HP support Printhead maintenance To clean the printhead from Toolbox Windows To clean the printhead from the control panelTo clean the printhead from HP Utility Mac OS Information And Support section, click Clean Printheads Solve paper-feed problems Media is not coming out correctly Pages are skewingMultiple pages are being picked up Solve copy problems No copy came outCopies are blank Documents are missing or faded Size is reducedCopy quality is poor Printer prints half a page, then ejects the paper Copy defects are apparent Paper mismatch Solve scan problemsScanner did nothing Scan takes too long Text cannot be edited Part of the document did not scan or text is missing Scanned image quality is poor Error messages appearCheck the originals Reload document and then restart job Scan defects are apparent Image quality is better when printedScanned image is skewed crooked Take steps to improve the scan quality Solve fax problems Fax test failedSize is reduced Fax Hardware Test failed Solution Phone Cord Connected to Correct Port on Fax test failed Back view of the printer Solve fax problems 107 Dial Tone Detection test failed Solution Display always shows Phone Off Hook Fax Line Condition test failed Solution Printer is having problems sending and receiving faxes Solve fax problems 111 Printer is having problems sending a manual fax Solution Printer cannot receive faxes, but can send faxes Solution Printer cannot send faxes, but can receive faxes Solution Phone cord that came with my printer is not long enough Fax tones are recorded on my answering machine SolutionTo extend your phone cord Color faxes do not print Solve problems using Web Services and HP websites Solve problems using Web ServicesComputer cannot receive faxes Fax to PC and Fax to Mac Solve problems using HP websites Solve memory device problemsPrinter cannot read the memory device Check the memory device General network troubleshooting Solve wired Ethernet network problemsPrinter cannot read photos on the memory device Check the memory device slot Basic wireless troubleshooting Solve wireless problemsMake sure the wireless 802.11 light is turned on Restart components of the wireless network Advanced wireless troubleshooting To check a wired Ethernet connectionMake sure your computer is connected to your network Make sure that the printer is connected to your network To check a wireless connection To access the EWS Check to see if you can access the EWSMake sure the printer is on the network Network Status Make sure the printer is online and ready After resolving the problems Configure your firewall software to work with the printer Check your network setup Solve printer management problemsEmbedded web server cannot be opened Check the computer Hardware installation suggestions Troubleshoot installation issuesCheck the printer IP address Check the hardware connections Solve network problems HP software installation suggestionsVerify installation preliminaries General network troubleshooting Problems connecting to a wired network To reset the printers network settingsUnderstand the Printer Status Report To print the Printer Status Report Understand the network configuration Understand the network configuration 131 Clear paper jams Clear jams To clear a jam inside the printer To clear a paper jam in the automatic document feeder Avoid paper jams Technical information Warranty information HP product Duration of limited warranty Hewlett-Packard limited warranty statement Ink cartridge warranty information Printer specifications Physical specificationsProduct features and capacities Processor and memory specifications Network protocol specificationsSystem requirements Embedded web server specifications Media specificationsUnderstand specifications for supported media Envelopes Cards Input tray ADF Duplexer Photo mediaOther media Page Set minimum margins Guidelines for printing on both sides of aMedia Left Right Top Bottom Margin Print specifications Copy specificationsFax specifications Web Services specifications Scan specificationsPrinter Apps HP website specifications Environmental specifications Acoustic emission specifications Electrical specificationsMemory device specifications USB flash drives Regulatory Model Number Regulatory information FCC statement FCC statement Gloss of housing of peripheral devices for Germany LED indicator statement Appendix a Hinweis für Benutzer des deutschen Telefonnetzwerks Australia wired fax statement Products with wireless LAN devices European Union Regulatory NoticeFrance Exposure to radio frequency radiation Regulatory information for wireless products Appendix a Technical information Environmental product stewardship program Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Power consumption Chemical Substances Battery informationBattery disposal in Taiwan European Union Battery Directive EU battery directive Environmental product stewardship program 161 Third-party licenses LICENSE.openssl--openssl Third-party licenses 163 Technical information Page Appendix a Page Page Third-party licenses 169 Order printing supplies online HP supplies and accessoriesSupplies Ink cartridges HP media Set up faxing parallel phone systems Additional fax setup USA Select the correct fax setup for your home or office DSL PBX Other equipment or services sharing your fax line Case a Separate fax line no voice calls received To set up the printer with a separate fax line Case B Set up the printer with DSL To set up the printer with DSL To set up the printer with a distinctive ring service Case D Fax with a distinctive ring service on the same line Case E Shared voice/fax line Case F Shared voice/fax line with voice mail To set up the printer with a shared voice/fax line To set up the printer with voice mail To set up the printer with a computer dial-up modem Set up the printer with a computer dial-up modem Set up the printer with a computer DSL/ADSL modem To set up the printer with a computer DSL/ADSL modem Case H Shared voice/fax line with computer modemShared voice/fax with computer dial-up modem Example of a parallel splitter Shared voice/fax with computer DSL/ADSL modem DSL/ADSL modem Case I Shared voice/fax line with answering machine Set up faxing parallel phone systems 189 Back view of the printer Page To set up the printer with a computer DSL/ADSL modem Set up faxing parallel phone systems 193 Serial-type fax setup To test fax setup via the printer control panel Test fax setup Network setup Set up the printer for wireless communicationBefore you begin Set up the printer on your wireless network Set up the printer using the Wireless Setup WizardSet up the printer using WiFi Protected Setup WPS To connect the printer using the PIN Method To connect the printer using the Push Button MethodSet up the printer using the embedded web server EWS To change from a USB connection to a wireless connection Guidelines for ensuring wireless network security Test the wireless connection Overview of security settings Add hardware addresses to a wireless router MAC filteringOther wireless security guidelines Change advanced network settings Change basic network settingsGuidelines for reducing interference on a wireless network View and print network settings Change IP settings View IP settingsReset network settings Set link speed Uninstall and reinstall the HP software To uninstall from a Windows computerTo uninstall from a Macintosh computer Toolbox Windows Printer management toolsHP Utility Mac OS Embedded web server Http//123.123.123.123 To open the embedded web server How do I? Cartridge Problem Errors WindowsFax memory full Unable to communicate with printer Paper Mismatch Replace the ink cartridgeCartridge cradle cannot move Paper Jam Printer Offline Printer is out of paperPrinter Paused Document failed to print Printer supply upgrade Previously used ink cartridge installedPrinter supply upgrade successful Printer supply upgrade problem Use Setup cartridges Using Genuine HP Cartridges has its RewardsDo not use Setup cartridges New printhead ink alert Use color ink only? Problem with printer preparationIncompatible ink cartridges Ink sensor warning Automatic document feeder cover open Problem with ink system Index Failed Jams Clear OCR Answering machine and modem parallel phone systems Twain 220 Page Podręcznik użytkownika