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HP Officejet 6700 e-All-in- One series
Models:
6700
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Troubleshooting
Specification
Error codes
On Error Only Off
LED indicator statement
Solve wireless problems
Warranty
Maintenance
Configure the fax header
Solve a problem
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HP Officejet 6700
e-All-in-
One series
User Guide
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Contents
Officejet
Page
HP Officejet 6700 e-All-in- One series
Hewlett-Packard Company notices
Safety information
Accessibility
Copyright information
Contents
Scan
Copy
Fax
Web Services
Work with ink cartridges
Solve a problem
Technical information
Page
Additional fax setup
HP supplies and accessories
Printer management tools
Network setup
Mobility
Accessibility
Get started
Visual
Manage Power
Eco
Conserve Printing Supplies
Front view
Understand the printer parts
Back view
Printing supplies area
Use the printer control panel
Overview of buttons and lights
Label
Change printer settings
Control panel display icons
Icon Purpose
Change the printer settings
Select the mode
To select a different mode
To change settings for a mode
HP Digital Fax Fax to PC and Fax to Mac
HP Digital Solutions
Select print media
Scan to Computer
Page
Recommended papers for photo printing
Tips for selecting and using media
To load an original on the scanner glass
Load an original on the scanner glass
To load an original in the ADF
Load an original in the automatic document feeder ADF
Load media
Load standard-size media
To load standard-size media
To load envelopes
Load envelopes
To load cards and photo paper
Load cards and photo paper
To connect a storage device
Insert a memory device
Load custom-size media
To load custom-size media
Clean the scanner glass
To clean the scanner glass
Maintain the printer
Clean the automatic document feeder
Clean the exterior
To clean the rollers or separator pad
Update the printer
Turn off the printer
Print
Print documents
Print documents Windows
Print brochures
Print documents Mac OS
Print brochures Windows
Print on envelopes
Print brochures Mac OS
Quality Normal or Best
Print photos
Print on envelopes Windows
Print on envelopes Mac OS
Print photos on photo paper Windows
Print photos on photo paper Mac OS
Quality Best or Maximum dpi
Print on special or custom-size paper Mac OS
Print on special and custom-size paper
Select Manage Custom Sizes in the Paper Size pop-up menu
Set up custom sizes Mac OS
Print borderless documents
Print borderless documents Windows
Print on both sides duplexing
Print borderless documents Mac OS
Perform two-sided printing Windows
Perform two-sided printing Mac OS
Scan
Scan an original
Scan to a computer
Scan using Webscan
Scan to a memory device
Touch Start Scan
Windows
To scan using Webscan
Scanning documents as editable text
To scan documents as editable text
Make sure the document is loaded correctly
Make sure the scanner glass or ADF window is clean
Guidelines for scanning documents as editable text
Mac OS
Make sure the text on the document is clear
To copy documents
Change copy settings
Copy
Copy documents
To change copy settings for a single job
Fax
Send a fax
Send a standard fax
Send a standard fax from the computer
To send a standard fax from the printer control panel
Touch Start Black or Start Color
To send a fax manually from an extension phone
Send a fax manually from a phone
Send a fax from memory
Send a fax using monitor dialing
Schedule a fax to send later
Send a fax to multiple recipients
Send a fax in Error Correction Mode
Receive a fax
Receive a fax manually
To receive a fax manually
Reprint received faxes from memory
Set up backup fax
To set backup fax from the printer control panel
On Error Only Off
Touch Poll to Receive
Poll to receive a fax
Forward faxes to another number
To reprint faxes in memory from the printer control panel
Block unwanted fax numbers
Touch Fax Setup, and then select Advanced Fax Setup
Set the paper size for received faxes
Set automatic reduction for incoming faxes
Touch Add Numbers
Add numbers to the junk fax list
To add a number to the junk fax list
Touch Junk Fax Blocker
Fax to PC and Fax to Mac requirements
To set up Fax to PC Windows
Print a Junk Fax Report
To print a Junk Fax Report
Set up speed-dial entries
To set up group speed-dial entries
Set up and change speed-dial entries
Set up and change group speed-dial entries
To set up speed-dial entries
Print a list of speed-dial entries
Change fax settings
Touch Fax Setup, and then touch Speed Dial Setup
Delete speed-dial entries
Configure the fax header
Set the answer mode Auto answer
Set the number of rings before answering
To change the answer ring pattern for distinctive ring
Change the answer ring pattern for distinctive ring
To set the number of rings before answering
Touch Rings to Answer
Set the dial type
Set the redial options
Set the fax speed
Touch Fax Sound Volume
Fax and digital phone services
Set the fax sound volume
To set the fax sound volume
Use reports
Fax over Internet Protocol
To include an image of the fax on the report
To enable fax confirmation
Print fax confirmation reports
Touch Fax Confirmation
Print fax error reports
Print and view the fax log
Clear the fax log
Print the details of the last fax transaction
Print a Caller ID Report
View the Call History
Printer Apps
Web Services
What are Web Services?
HP ePrint
Touch Enter Proxy
Set up Web Services
Set up Web Services using the HP printer software
Set up Web Services using the printer’s control panel
Find the printer’s email address
Use Web Services
Set up Web Services using the embedded web server
Print using HP ePrint
Turn off Printer Apps
Turn off HP ePrint
Use Printer Apps
Manage Printer Apps
Touch Remove Web Services
Remove Web Services
Work with ink cartridges
Information on ink cartridges and the printhead
Related topics
Check the estimated ink levels
Print when one or more ink cartridges are depleted
To replace the ink cartridges
Replace the ink cartridges
Usage information collection
Store printing supplies
To turn off usage information collection
Solve a problem
If you have a problem, follow these steps
HP support
Obtain electronic support
HP support by phone
Before you call
Telephone support numbers
Phone support period
XHPERXUJUDQDLV
General troubleshooting tips and resources
Solve printer problems
After the phone support period
Printer is not responding nothing prints
Printer shuts down unexpectedly
Printer is making some unexpected noises
Alignment fails
Check the cable connections
Solution 1 Use a lower print quality setting
Solution 2 Check the ink levels
Printer prints slowly
Solution 3 Contact HP support
Clean the printhead
Blank or partial page printed
Something on the page is missing or incorrect
Placement of the text or graphics is wrong
Print quality troubleshooting
Check the page-orientation setting
Check the media size
Solution 2 Check the ink levels
Solution 4 Check the paper type
Solution 3 Check the paper loaded in the input tray
Solution 5 Check the print settings
6700
Solution 7 Contact HP support
Printhead maintenance
Information And Support section, click Clean Printheads
To clean the printhead from the control panel
To clean the printhead from Toolbox Windows
To clean the printhead from HP Utility Mac OS
Solve paper-feed problems
Media is not coming out correctly
Pages are skewing
Multiple pages are being picked up
Solve copy problems
No copy came out
Copies are blank
Documents are missing or faded
Size is reduced
Copy quality is poor
Printer prints half a page, then ejects the paper
Copy defects are apparent
Scan takes too long
Solve scan problems
Paper mismatch
Scanner did nothing
Text cannot be edited
Part of the document did not scan or text is missing
Reload document and then restart job
Error messages appear
Scanned image quality is poor
Check the originals
Take steps to improve the scan quality
Image quality is better when printed
Scan defects are apparent
Scanned image is skewed crooked
Solve fax problems
Fax test failed
Size is reduced
Fax Hardware Test failed Solution
Phone Cord Connected to Correct Port on Fax test failed
Back view of the printer
Solve fax problems 107
Dial Tone Detection test failed Solution
Display always shows Phone Off Hook
Fax Line Condition test failed Solution
Printer is having problems sending and receiving faxes
Solve fax problems 111
Printer is having problems sending a manual fax Solution
Printer cannot receive faxes, but can send faxes Solution
Printer cannot send faxes, but can receive faxes Solution
Color faxes do not print
Fax tones are recorded on my answering machine Solution
Phone cord that came with my printer is not long enough
To extend your phone cord
Solve problems using Web Services and HP websites
Solve problems using Web Services
Computer cannot receive faxes Fax to PC and Fax to Mac
Check the memory device
Solve memory device problems
Solve problems using HP websites
Printer cannot read the memory device
Check the memory device slot
Solve wired Ethernet network problems
General network troubleshooting
Printer cannot read photos on the memory device
Restart components of the wireless network
Solve wireless problems
Basic wireless troubleshooting
Make sure the wireless 802.11 light is turned on
Advanced wireless troubleshooting
To check a wired Ethernet connection
Make sure your computer is connected to your network
Make sure that the printer is connected to your network
To check a wireless connection
Network Status
Check to see if you can access the EWS
To access the EWS
Make sure the printer is on the network
Make sure the printer is online and ready
After resolving the problems
Configure your firewall software to work with the printer
Check the computer
Solve printer management problems
Check your network setup
Embedded web server cannot be opened
Check the hardware connections
Troubleshoot installation issues
Hardware installation suggestions
Check the printer IP address
General network troubleshooting
HP software installation suggestions
Solve network problems
Verify installation preliminaries
Problems connecting to a wired network
To reset the printers network settings
Understand the Printer Status Report
To print the Printer Status Report
Understand the network configuration
Understand the network configuration 131
Clear paper jams
Clear jams
To clear a jam inside the printer
To clear a paper jam in the automatic document feeder
Avoid paper jams
Technical information
Warranty information
HP product Duration of limited warranty
Hewlett-Packard limited warranty statement
Ink cartridge warranty information
Printer specifications
Physical specifications
Product features and capacities
Processor and memory specifications
Network protocol specifications
System requirements
Embedded web server specifications
Media specifications
Understand specifications for supported media
Envelopes
Cards Input tray ADF Duplexer
Photo media
Other media
Page
Set minimum margins
Guidelines for printing on both sides of a
Media Left Right Top Bottom Margin
Print specifications
Copy specifications
Fax specifications
Environmental specifications
Scan specifications
Web Services specifications
Printer Apps HP website specifications
USB flash drives
Electrical specifications
Acoustic emission specifications
Memory device specifications
Regulatory Model Number
Regulatory information
FCC statement
FCC statement
Gloss of housing of peripheral devices for Germany
LED indicator statement
Appendix a
Hinweis für Benutzer des deutschen Telefonnetzwerks
Australia wired fax statement
Products with wireless LAN devices
European Union Regulatory Notice
France
Exposure to radio frequency radiation
Regulatory information for wireless products
Appendix a Technical information
Environmental product stewardship program
Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση
Power consumption
Chemical Substances Battery information
Battery disposal in Taiwan
European Union Battery Directive
EU battery directive
Environmental product stewardship program 161
Third-party licenses
LICENSE.openssl--openssl Third-party licenses 163
Technical information
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Appendix a
Page
Page
Third-party licenses 169
Ink cartridges
HP supplies and accessories
Order printing supplies online
Supplies
HP media
Set up faxing parallel phone systems
Additional fax setup
USA
Select the correct fax setup for your home or office
DSL PBX
Other equipment or services sharing your fax line
Case a Separate fax line no voice calls received
To set up the printer with a separate fax line
Case B Set up the printer with DSL
To set up the printer with DSL
To set up the printer with a distinctive ring service
Case D Fax with a distinctive ring service on the same line
Case E Shared voice/fax line
Case F Shared voice/fax line with voice mail
To set up the printer with a shared voice/fax line
To set up the printer with voice mail
To set up the printer with a computer dial-up modem
Set up the printer with a computer dial-up modem
Set up the printer with a computer DSL/ADSL modem
To set up the printer with a computer DSL/ADSL modem
Case H Shared voice/fax line with computer modem
Shared voice/fax with computer dial-up modem
Example of a parallel splitter
Shared voice/fax with computer DSL/ADSL modem
DSL/ADSL modem
Case I Shared voice/fax line with answering machine
Set up faxing parallel phone systems 189
Back view of the printer
Page
To set up the printer with a computer DSL/ADSL modem
Set up faxing parallel phone systems 193
Serial-type fax setup
To test fax setup via the printer control panel
Test fax setup
Network setup
Set up the printer for wireless communication
Before you begin
Set up the printer on your wireless network
Set up the printer using the Wireless Setup Wizard
Set up the printer using WiFi Protected Setup WPS
To change from a USB connection to a wireless connection
To connect the printer using the Push Button Method
To connect the printer using the PIN Method
Set up the printer using the embedded web server EWS
Guidelines for ensuring wireless network security
Test the wireless connection
Overview of security settings
Add hardware addresses to a wireless router MAC filtering
Other wireless security guidelines
View and print network settings
Change basic network settings
Change advanced network settings
Guidelines for reducing interference on a wireless network
Set link speed
View IP settings
Change IP settings
Reset network settings
Uninstall and reinstall the HP software
To uninstall from a Windows computer
To uninstall from a Macintosh computer
Embedded web server
Printer management tools
Toolbox Windows
HP Utility Mac OS
Http//123.123.123.123
To open the embedded web server
How do I?
Unable to communicate with printer
Errors Windows
Cartridge Problem
Fax memory full
Paper Jam
Replace the ink cartridge
Paper Mismatch
Cartridge cradle cannot move
Document failed to print
Printer is out of paper
Printer Offline
Printer Paused
Printer supply upgrade problem
Previously used ink cartridge installed
Printer supply upgrade
Printer supply upgrade successful
New printhead ink alert
Using Genuine HP Cartridges has its Rewards
Use Setup cartridges
Do not use Setup cartridges
Ink sensor warning
Problem with printer preparation
Use color ink only?
Incompatible ink cartridges
Automatic document feeder cover open
Problem with ink system
Index
Failed
Jams Clear
OCR
Answering machine and modem parallel phone systems
Twain
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