HP Remote Graphics 4.2.0 User's Guide

primary user connection. If service restarts are programmed for your environment, this test may be unnecessary.

To set the RGS Sender service for automatic restart, you must adjust its Recovery Property through the "Administrative Tools" and "Services" control panel options.

Actions to take for the first failure, second failure, and subsequent failures are available in the properties menu. Recovery options seen in the properties panel below include:

oTake No Action

oRestart the Service

oRun a Program

oRestart the Computer

Microsoft Remote Desktop Recovery

If the RGS Sender becomes unavailable and the Receiver can no longer connect to the Sender, a Windows system with Remote Desktop services enabled can also access the remote system to diagnose the issue.

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