HP Remote Graphics 4.2.0 User's Guide

If the remote desktop displays either of these two states, then an RGS Single Sign- on connection will work. If the remote desktop state differs from these requirements, Single Sign-on will not work and the user will need to enter their credentials twice.

To support Single Sign-on in the RGS Sender, the custom RGS GINA (Graphical Identification and Authentication) module, hprgina.dll, must be installed and loaded by Window's WinLogon process. The RGS GINA module resides in the C:\WINDOWS\system32 directory of the Sender's system. The hprgina.dll module is loaded by Window's WinLogon.exe process at system boot up.

The RGS Sender enables Single Sign-on functionality with a correctly installed and configured hprgina.dll module. Please refer to Installing & Enabling Single Sign-on section to learn more about enabling RGS Single Sign-on.

86