HP Remote Graphics 4.2.0 User's Guide

Error Messages

The following table lists the errors that are reported by the HP Remote Graphics Software Receiver.

Error

Description

 

 

Connection lost!

The RGS Sender has closed the connection. Possible

 

reasons include:

 

1.

The Sender may have explicitly disconnected

 

 

your connection. For example a user may

 

 

have selected disconnect all connections from

 

 

the Sender icon or Sender GUI or the user

 

 

may have logged off.

 

2.

Another user has connected to the Sender

 

 

using the same username and password.

 

3.

If you connected to a desktop that was not

 

 

logged in and another user logged in your

 

 

connection will be disconnected.

 

4.

If you were connected to a logged in desktop

 

 

and the logged in user disconnects your

 

 

connection will be disconnected too.

 

5.

The network may have been disconnected,

 

 

closed, or temporarily disrupted.

 

6.

The Sender service/daemon may have been

 

 

stopped, re-started, or killed.

 

7.

The Sender system may have been

 

 

stopped/shutdown, or re-started.

 

8.

If connecting to a UNIX system the X Server

 

 

may have been stopped or re-started.

 

9.

The Sender or X Server may have experienced

 

 

a failure.

 

 

Unable to connect

1. The Receiver is unable to find the hostname or IP

to Sender!

address that was entered. Verify that the

 

hostname or ipaddress that you entered is

 

correct.

 

If this does not correct the problem then make

 

sure you can reach the Sender over the network.

 

Opening a Command Prompt, then execute:

 

 

ping hostname

 

 

or

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