Using Remote Graphics Software

Double click the application to launch the diagnostic tool. If the tool runs while connected to the sender through Windows Remote Desktop, the RDP Session tests will fail. This is normal. Viewing the test results will show that the currently active Remote Desktop session caused the failure. The current session will prevent the sender from allowing further connections if attempted using usernames that differ from the current session.

RGS Admin Tool: The RGS Admin Tool can be used to enable and disable automatic updates from OpenGL and Direct3D applications.

On a 32-bit Windows system, this is normally located at:

C:\Program Files\Hewlett-Packard\Remote Graphics

Sender\rgadmin.exe

On a 64-bit Windows system, this is located at:

C:\Program Files (x86)\Hewlett-Packard\Remote Graphics Sender\rgadmin.exe

Double-click the application to launch the RGS Admin tool. This application must be run using an account with Administrator permissions.

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