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HP C7280, C7250, C7288 manual HP All-in-One will not turn on, Solution

Models: C7288 C7250 C7280

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This section contains the following topics:

•The HP All-in-One will not turn on

•I connected the USB cable, but I am having problems using the HP All-in-One with my computer

•The display shows the wrong language

•I received a message on the display that the printer alignment failed

•The wrong measurements are showing in menus on the display

•The HP All-in-One does not print

•I received a message on the display to install the Two-sided module

•I received a message on the display about a paper jam or a blocked print head assembly

The HP All-in-One will not turn on

Cause: The HP All-in-One is not properly connected to a power supply.

Solution:

•Make sure the power cord is firmly connected to both the HP All-in-One and the power adaptor. Plug the power cord into a grounded power outlet, surge protector, or power strip.

1Power connection

2Power cord and adaptor

3Grounded power outlet

•If you are using a power strip, make sure the power strip is on. Or, try plugging the HP All-in-One directly into a grounded power outlet.

Troubleshooting

Hardware setup troubleshooting

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HP C7280, C7250, C7288 manual HP All-in-One will not turn on, Solution

C7288, C7250, C7280 specifications

The HP C7280, C7250, and C7288 are part of HP's acclaimed All-in-One (AIO) printer series that blend functionality, speed, and quality in one compact device. Designed for home and small office use, these models stand out for their versatility and advanced features, making them an essential tool in any workspace.

One of the main features of the HP C7280, C7250, and C7288 is their multifunction capability. Each model combines printing, scanning, copying, and faxing, allowing users to perform various tasks without the need for multiple devices. This effective integration saves space and enhances productivity. The printers are equipped with a user-friendly control panel, simplifying navigation through different functions.

The print quality of these models is impressive, boasting a resolution that ensures sharp text and vibrant colors. The HP Vivera ink technology used in these printers plays a crucial role in delivering high-quality prints. This ink formulation provides a broader color gamut and enhanced longevity of prints, making them suitable for both professional documents and high-quality photos.

The HP C7280, C7250, and C7288 also feature built-in wireless connectivity options. Users can print from various devices, including smartphones, tablets, and laptops, making it possible to print from anywhere within range. This wireless technology offers flexibility and convenience, eliminating the clutter of cables in the workspace. Additionally, these models support HP’s ePrint feature, which allows printing via email, enabling users to send print jobs directly to the printer from any location.

Scanning and copying are facilitated by advanced optical scanning technology, which provides clear and precise results. Users can scan documents directly to a USB drive or email, streamlining sharing and archival processes. The automatic document feeder (ADF) featured in these models enhances efficiency, particularly for multi-page documents.

Durability is another characteristic of the HP C7280, C7250, and C7288. Designed for regular use, they come with a robust build quality and are engineered to handle large volumes of printing without frequent maintenance. The energy-efficient design of these printers also contributes to a lower environmental impact, aligning with modern sustainability practices.

In summary, the HP C7280, C7250, and C7288 series All-in-One printers excel in delivering multifunctionality, impressive print quality, and innovative technology. Their wireless capabilities, combined with user-friendly features and robust performance, make them a valuable addition to any home office or small business environment.

Contents

HP Photosmart C7200 All-in-One series Contents How do I? Load originals and load paperPrint from your computer ContentsUse the photo features Use the scan features Use the copy featuresMaintain the HP All-in-One Use the fax featuresPrint reports and forms Shop for ink supplies 167 TroubleshootingHP warranty and support Technical information IndexContents HP Photosmart C7200 All-in- One series Help OneHP Photosmart seriesC7200 HelpAll- HP All-in-One overview HP All-in-One at a glanceControl panel features Display icons Display sleep state Control panel overviewControl panel features Label Name and DescriptionDisplay icons Icon PurposePhotosmart Express Menu Copy Menu Scan Menu Fax Menu Menu overviewDisplay sleep state Copy Menu Setup Menu Help MenuPhotosmart Express Menu Fax Menu Setup MenuScan Menu Help Menu Text and symbolsEnter text using the keypad on the control panel Enter text using the visual keyboard To enter a space, pause, or symbolTo erase a letter, number, or symbol To enter textAvailable symbols for dialing fax numbers To enter text using the visual keyboardUse the HP Photosmart Software Overview Setup Guide Find more informationFind more information Finish setting up the HP All-in- One Set your preferencesGeneral preferences General preferences Fax preferencesAdjust the volume To adjust the volume sound effectsTo set your language and country/region Set the date and timeEnable faster browsing of photos Set the paper tray for printing from a Bluetooth deviceRestore the factory defaults To restore the factory defaultsPlay a slideshow on the display To turn the store demo on or offTo change the Busy Redial setting To change the No Answer Redial settingFax preferences To set redial options from the control panelComputer connection information To set tone or pulse dialing from the control panelSet the fax speed To set the fax speed from the control panelConnect using Ethernet Supported connection typesConnect using integrated wireless Wlan Find the device name and addressTo find out the device address of the HP All-in-One To change the device name of the HP All-in-OneText and symbols on Set Bluetooth security for the HP All-in-OneUse a passkey to authenticate Bluetooth devices To set the HP All-in-One to require passkey authenticationSet the HP All-in-One to be invisible to Bluetooth devices Reset Bluetooth settings on the HP All-in-OneTo reset the Bluetooth settings Use a Bluetooth connection to print from your computerTo install and print using the Microsoft stack To install and print using the Widcomm stack To enable printer sharing on a Windows computerConnect to a network Use printer sharingWired network setup To connect the HP All-in-One to the network What you need for a wired networkConnect the HP All-in-One to the network Integrated wireless Wlan 802.11 network setup Install the software for a network connection onWhat you need for an integrated wireless Wlan 802.11 network Connect to an integrated wireless Wlan 802.11 networkTo connect the HP All-in-One with the Wireless Setup Wizard If you do not see your network name in the listTo connect the HP All-in-One with SecureEasySetup Wireless ad hoc network setup What you need for an ad hoc networkCreate a network profile for a Windows XP computer To create a network profileNetwork glossary on Connect to a wireless ad hoc network on Communication mode Ad Hoc Encryption enabled Connect to a wireless ad hoc networkTo connect to a wireless ad hoc network Create a network profile for other operating systemsInstall the software for a network connection To install the Windows HP All-in-One software Connect to additional computers on a networkChange basic network settings from the control panel Manage your network settingsTo change a USB connection to a wired Ethernet connection Use the Wireless Setup Wizard To run the Wireless Setup WizardView and print network settings To view and print the network settingsTo restore network defaults Turn the wireless radio on and offTo turn the wireless radio on and off Print the wireless network testAutomatic Full Half Change IP settings To change IP settingsIP Address Subnet Mask Default Gateway To set link speedAccess the Embedded Web Server To access the Embedded Web ServerView and print network settings on Use the Embedded Web ServerUse the Embedded Web Server setup wizard To access the Embedded Web Server setup wizardNetwork configuration page definitions View and print network settings on Network glossary onGeneral network settings Wired 802.3 network settingsFinish setup Wireless 802.11 network settings Parameter DescriptionFinish setup Authentication type Encryption Bluetooth settings Network glossaryDhcp Fax setup SsidChange settings on the HP All-in-One to receive faxes Set the answer modeTo set the answer mode Set the number of rings before answeringTest your fax setup Change the answer ring pattern for distinctive ringingTo test your fax setup from the control panel To set a default fax header from the control panelEnter text using the visual keyboard on Set the fax headerSet up speed dialing Set up individual speed dial entriesCreate individual speed dial entries To create speed dial entries from the control panelUpdate individual speed dial entries To update a speed dial entry from the control panelText and symbols on Enter text using the visual keyboard on Set up group speed dial entriesDelete speed dial entries To delete speed dial entries from the control panelPrint the speed dial list To print the speed dial listFinish setup How do I? How do Load an original in the automatic document feeder Load originals and load paperLoad originals To load an original on the glass Load an original on the glassTo load an original in the document feeder tray Choose papers for printing and copying Recommended papers for printing and copyingHP Premium Plus Photo Paper HP Premium Photo PaperRecommended papers for printing only HP Premium Inkjet PaperHP Bright White Inkjet Paper HP All-in-One Paper or HP Printing PaperPapers to avoid To load full-size paper Load paperLoad full-size paper Load paper Load 10 x 15 cm 4 x 6 inch photo paper To load 10 x 15 cm 4 x 6 inch photo paper in the photo trayLoad postcards, Hagaki, or index cards To load postcards, Hagaki or index cards in the photo trayLoad envelopes To load envelopesLoad other types of paper Inkjet labelsAvoid paper jams HP CD/DVD Tattoo labelsTo print from a software application Print from your computerPrint from a software application Make the HP All-in-One the default printer Change the print settings for the current jobSet the paper size To set the paper sizeTo set the paper type for printing View the print resolutionSet the paper type for printing To view the print resolution Change the print speed or qualityChange the page orientation To select a print speed or qualityPreview your print job Scale the document sizeChange the saturation, brightness, or color tone Change the default print settings To change the default print settingsPrinting shortcuts Select the Show Preview Before Printing check boxCreate printing shortcuts Delete printing shortcutsTo create a printing shortcut Click the Printing Shortcuts tabTo print a borderless image Perform special print jobsPrint a borderless image Off applies no HP Real Life technologies to the image Print a photo on photo paperTo print a photo on photo paper Print using Maximum dpi To print in Maximum dpi modePrint custom CD/DVD labels To print a CD/DVD tattooPrint on both sides Print a multiple-page document as a bookletTo print on both sides Paper saving options area, select Two-sided printing11 9 To print multiple pages on a single sheet Print multiple pages on a single sheetPrint a multiple-page document in reverse order Reverse an image for iron-on transfers Print on transparenciesTo print a multiple-page document in reverse order To reverse an image for iron-on transfersTo print a group of addresses on labels or envelopes Print a group of addresses on labels or envelopesTo print on transparencies Expand Document Options, and then expand Printer Features Print a posterPrint a Web To print a posterStop a print job To stop a print job from the HP All-in-OneTo stop a print job from the computer Windows 2000 users To stop a print job from the computer Windows XP usersTo stop a print job from the computer Windows Vista users Click PrintersUse the photo features PhotosView and select photos To view and select photos Print your photos To print your photosCreate special projects from your photos To create special projects Share photos using HP Photosmart Software To send photos from a memory card or storage deviceSave photos to your computer To save photosTo crop a photo Edit photos using the control panelZoom and pan to crop a photo To rotate a photo Adjust the brightness of your photosRotate a photo To change the color effects To adjust the brightnessApply special color effects to your photos To remove red-eye from photos Remove red-eyeAutomatically enhance your photos To turn off automatic photo enhancement Photos Use the scan features Make reprints of your photosScan an image Scan an original to a computer Scan an original to a memory card or storage deviceTo scan to a computer Press Scan MenuEdit a scanned image Edit a scanned preview imageEdit a scanned photo or graphic Edit a scanned documentShare photos using HP Photosmart Software on Share a scanned image with friends and relativesStop scanning To send a scan of a photo or documentScan Use the copy features Make a copyPreview your copy job To make a copy from the control panelSet the copy paper size Change the copy settings for the current jobSet the number of copies Set the copy paper type To set the paper type for copies Press Copy MenuControl panel setting Change copy speed or qualityChange default copy settings Adjust the lightness and darkness of your copyTo adjust the copy contrast from the control panel To set default copy settings from the control panelTo make a borderless copy of a photo from the control panel Perform special copy jobsMake a borderless copy of a photo Resize an original using custom settings Resize an original to fit onto letter or A4 paperTo resize a document from the control panel To set a custom size from the control panelCrop an original Shift the left marginTo crop your copy from the control panel Press Copy Menu Press Start Copy Black or Start Copy Color to begin copyingStop copying Improve the quality of a copyTo copy a blurred document from the control panel To stop copyingCopy Send a basic fax Use the fax featuresSend a fax Press Fax Menu Send a fax using speed dialsTo send a basic fax from the control panel Send a fax manually from a phone To send a fax using speed dials from the control panelSet up speed dialing on Send a fax using monitor dialing To send a fax using monitor dialing from the control panelAdjust the volume on Set up speed dialing on To send a fax manually from a connected phoneScan a fax to send from memory Schedule a fax to send laterTo scan a fax to send from memory Press Start Fax BlackTo cancel a scheduled fax Set up group speed dial entries onBroadcast a fax to multiple recipients Send a color original or photo faxTo send a color fax from the control panel Change the fax resolution and Lighter/Darker settingsChange the fax resolution Set new default settings on Change the Lighter/Darker settingTo set new default settings from the control panel Send a fax in Error Correction ModeSet new default settings Receive a fax manually To change the ECM setting from the control panelReceive a fax Press Start Fax Black again Set up backup fax receptionTo receive a fax manually To set backup fax reception from the control panel Reprint received faxes from memoryReprint received faxes from memory on To reprint faxes in memory from the control panelTo set up poll to receive a fax from the control panel Poll to receive a faxForward faxes to another number To reprint all faxes in memorySet the paper size for received faxes To forward faxes from the control panelSet automatic reduction for incoming faxes Block junk fax numbersTo turn off paper checking from the control panel To set automatic reduction from the control panelSet the junk fax mode To set the junk fax modeAdd numbers to the junk fax list To select a number from the caller ID listTo remove a number from the junk fax list Fax over the Internet using IP phoneRemove numbers from the junk fax list To cancel a number you are dialing Stop faxingSet the fax speed on To stop faxing from the control panelPrint reports and forms Print reportsPrint a self-test report To print a self-test reportPrint fax confirmation reports To enable fax confirmation from the control panelPrint fax reports To print the fax log from the control panel Print fax error reportsPrint the fax log Fax log report shows an error on To clear the fax log from memoryPrint other reports To print reports from the control panelPrint forms To print forms from the control panelPrint reports and forms Clean the HP All-in-One Clean the glassClean the glass Clean the lid backing Clean the exterior Maintain the HP All-in-OneTo clean the glass Clean the lid backing Clean the exteriorTo clean the lid backing Check the estimated ink levelsWork with ink cartridges To check the ink levels from the control panelTo check the ink levels from the HP Photosmart Software Printer Toolbox appears Click the Estimated Ink Level tabReplace the ink cartridges To replace the ink cartridgesOne Align the printer Clean the print head Clean the print head onTo align the printer from the control panel To align the printer from the HP Photosmart SoftwareClean the ink cartridge contacts To clean the print head from the control panelTo clean the print head from the HP Photosmart Software Align the printer onTo clean the ink cartridge contacts Remove ink from your skin and clothingTurn off the HP All-in-One Self-maintenance soundsTo enable Femp mode One Shop for ink supplies To order ink cartridges from your desktopShop for ink supplies Communication problems over a USB connection TroubleshootingTroubleshooting tips Uninstall and reinstall the software on Information on ink cartridges and the print headClear paper jams Tips for using the automatic document feederInformation on paper To clear a paper jam from the Two-sided printing accessory Clean the automatic document feeder To clear a paper jam in the automatic document feederTroubleshooting common setup issues Hardware setup troubleshootingTo clean the rollers or separator pad Solution HP All-in-One will not turn onChapter Communication problems over a USB connection on Display shows the wrong languageSet your language and country/region on Wrong measurements are showing in menus on the displayWork with ink cartridges on Load paper onSoftware installation troubleshooting To start the installation from a Windows computerMinimum system checks screen appears Red X appears on the USB connect promptReceived a message that an unknown error has occurred To retry the usb connectionRegistration screen does not appear Uninstall and reinstall the softwareTo uninstall from a Windows computer, method To install the HP Photosmart Software Missing HP Photosmart SoftwareComputer is unable to discover the HP All-in-One Network troubleshootingWired network setup troubleshooting To check your LAN card Windows 2000 and XP Click Device ManagerTo check your LAN card Windows Vista To see if you have an active network connectionPrinter not Found screen appears during installation To make sure your network connection is activeWireless setup troubleshooting Connect to an integrated wireless Wlan 802.11 network onWeak signal Cannot connect to network during setupInvalid WEP key during wireless setup Invalid passphrase during wireless setupPrint quality troubleshooting Ink is bleeding or smearing Clean the automatic document feeder on Ink is not filling the text or graphics completelyInformation on paper on Text edges are jaggedPrintout has a horizontal band of distortion near the bottom Colors run into each other on the printoutPrintouts have horizontal streaks or lines Load full-size paper onAdjust the lightness and darkness of your copy on Printouts are faded or have dull colorsClean the glass on Clean the lid backing on Printouts seem blurry or fuzzyPrintouts have vertical streaks Printouts are slanted or skewedPaper is not picked up from the input tray Ink is overspraying the paper when I print a photoSet the copy paper size on Print quality of the fax I received is poor Some of the pages of a fax I received are faded or blankPrint troubleshooting Envelopes print incorrectlyBorderless printing produces unexpected results HP All-in-One is not respondingLoad paper on Click Settings Nothing happens when I try to printTo check the printer driver status HP All-in-One prints meaningless charactersCause The print head assembly has stalled To check your margin settings Pages in my document came out in the wrong orderPrint a multiple-page document in reverse order on Margins are not printing as expectedLoad envelopes on Text or graphics are cut off at the edgeOption for automatic two-sided printing cannot be selected To preview the print layoutBlank page came out while printing Memory card and front USB port troubleshooting My memory card no longer works in my digital cameraPhoto light next to the memory card slots is blinking To install the HP Photosmart Software Memory card or storage device is not available File name appears as meaningless textScan troubleshooting Text is incorrect or missing Scan feature does not work Scan haltsScan fails Scan fails because of insufficient computer memoryScanned image is incorrectly cropped Scanned image has incorrect page layoutScanned image shows dotted lines instead of text Text format is incorrectScan feature does not work Copy troubleshootingClean the lid backing on Clean the glass on Nothing happens when I try to copy Copies are too light or too darkImprove the quality of a copy on Load an original on the glass onFit to Page is not working as expected Load originals onResize an original to fit onto letter or A4 paper on Make a borderless copy of a photo on Image is cropped when I make a borderless copyBorderless copy has white space around the edges Printout is blank Fax troubleshootingTest your fax setup on Solution Fax troubleshooting 221 Troubleshooting Send a fax in Error Correction Mode on Set the fax speed on Try setting the Fax Speed to Medium 14400 or Slow If you hear noise, do the following HP All-in-One cannot send faxes, but can receive faxesHP All-in-One is having problems sending a manual fax Send a fax manually from a phone onFax troubleshooting 227 Quality of the fax I sent is poor Send a fax in Error Correction Mode onPages of a fax I sent are missing Change the fax resolution on Make a copy on Clean the glass onChange the Lighter/Darker setting on Parts of a fax I sent are cut offFax I sent was blank when it was received Fax transmission is slowHP All-in-One cannot receive faxes, but can send faxes Solution Fax troubleshooting 233 Change the answer ring pattern for distinctive ringing on HP All-in-One is having problems receiving a manual fax Align the printer on Errors on Fax tones are recorded on my answering machineFax troubleshooting 237 HP All-in-One is not answering incoming fax calls Fax troubleshooting 239 Pages of a fax I received are missing Faxes are received but do not printParts of a fax I received are cut off Computer to which I am connecting has only one phone port Example of a parallel splitter Troubleshooting Fax troubleshooting 245 Troubleshooting Fax troubleshooting 247 Solution Fax troubleshooting 249 Fax test failed What to checkSolution What to do What to do Fax troubleshooting 253 Solution What to do Fax troubleshooting 255 Am having problems faxing over the Internet using IP phone Fax log report shows an errorError code Errors Device messagesMechanism error Automatic document feeder failed to loadAutomatic document feeder is jammed Firmware revision mismatchScanner failure Photo tray problemMemory is full Two-sided printing accessory is missing File messagesPhoto tray cannot engage Photo tray cannot disengageError reading or writing the file Unreadable files. NN files could not be readPhotos not found File not foundGeneral user messages Invalid file nameSupported file types for the HP All-in-One File corruptedMemory card error Cannot cropCard access error DisconnectedNo scan options Out of disk spaceUse only one card at a time Card is inserted incorrectlyCard is not fully inserted Card is damagedPaper messages Duplicate group speed dial nameDuplicate member Invalid speed dialPaper jam, misfeed or blocked print head assembly Cannot load paper from input trayInk is drying Out of paperPower and connection messages Paper mismatchWrong paper width Communication test failedHP All-in-One not found Two-way communication lost Ink cartridge messagesImproper shutdown Calibration error Cannot printReplace the ink cartridges on Incorrect ink cartridgesInk cartridge problem Ink cartridges are empty Ink cartridges are expiredInk delivery failure Ink expiration nearOriginal HP ink depleted Ink supply errorNon-HP ink Print head failure Print head assembly is stalledTo clear the print head assembly Scheduled maintenance Wrong ink cartridges installedAlignment failed Replace ink cartridges soonReplace the ink cartridges on HP warranty and support WarrantySupport process Phone support period Placing a call After the phone support periodCall HP Korea customer support Secure the ink system Remove the control panel faceplatePack the HP All-in-One Pack the HP All-in-One 285 HP warranty and support Specifications Technical informationPhoto dpi Duplexer paper specifications Type Size WeightMaterial safety data sheets NDL battery disposalPaper use PlasticsEnvironmental product stewardship program 291 Regulatory notices Regulatory model identification numberFCC statement FCC statementTechnical information Regulatory notices 295 Australia wired fax statement Hinweis für Benutzer des deutschen TelefonnetzwerksWireless Exposure to radio frequency radiation Wireless Notice to users in BrazilWireless Notice to users in Canada European Union Regulatory NoticeWireless Notice to users in Taiwan Declaration of conformity European Economic AreaDeclaration of Conformity Symbols/Numerics Index302 303 304 305 306 307 308