Chapter 15

Solution: Check with the sender to see if the sending fax machine is having problems.

Troubleshooting

Cause: The fax originated on a larger paper size, such as legal, and the Automatic Reduction option is turned off.

Solution: You can print the fax on legal-size paper or you can set the Automatic Reduction feature to reduce the image so, if possible, it fits on one page.

Cause: The paper-width guide is not positioned correctly.

Solution: Make sure you have paper loaded correctly. For more information, see:

“Load paper” on page 76

Cause: A legal-size fax was sent that contained very fine detail, such as large graphics, and letter-size paper is loaded in the input tray.

Solution: If a legal-size fax was sent that contained very fine detail, such as large graphics, the HP All-in-One will attempt to fit the fax on one page (if automatic reduction is enabled). If the memory is full, the HP All-in-One might not be able to reduce the image, causing it to be cut off and printed on a second page. You can clear the memory and have the sender resend the fax.

NOTE: Clearing the memory will delete all faxes that are stored in memory, including any faxes that have not been printed. You might want to print all faxes in memory to make sure you do not lose any information.

For more information, see:

“Reprint received faxes from memory” on page 142

Cause: The paper loaded in the input tray is a different size than the Fax Paper Size setting.

Solution: Make sure the paper loaded in the input tray matches the Fax Paper Size setting.

The computer to which I am connecting has only one phone port

Cause: I am setting up the HP All-in-One on a shared voice/fax line with a computer dial-up modem, and the computer has only one phone port.

Solution: If your computer has only one phone port, you will need to purchase a parallel splitter (also called a coupler), as shown below. (A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a 2-line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.)

242 Troubleshooting

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HP C7250, C7288, C7280 manual Load paper on, Computer to which I am connecting has only one phone port
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C7288, C7250, C7280 specifications

The HP C7280, C7250, and C7288 are part of HP's acclaimed All-in-One (AIO) printer series that blend functionality, speed, and quality in one compact device. Designed for home and small office use, these models stand out for their versatility and advanced features, making them an essential tool in any workspace.

One of the main features of the HP C7280, C7250, and C7288 is their multifunction capability. Each model combines printing, scanning, copying, and faxing, allowing users to perform various tasks without the need for multiple devices. This effective integration saves space and enhances productivity. The printers are equipped with a user-friendly control panel, simplifying navigation through different functions.

The print quality of these models is impressive, boasting a resolution that ensures sharp text and vibrant colors. The HP Vivera ink technology used in these printers plays a crucial role in delivering high-quality prints. This ink formulation provides a broader color gamut and enhanced longevity of prints, making them suitable for both professional documents and high-quality photos.

The HP C7280, C7250, and C7288 also feature built-in wireless connectivity options. Users can print from various devices, including smartphones, tablets, and laptops, making it possible to print from anywhere within range. This wireless technology offers flexibility and convenience, eliminating the clutter of cables in the workspace. Additionally, these models support HP’s ePrint feature, which allows printing via email, enabling users to send print jobs directly to the printer from any location.

Scanning and copying are facilitated by advanced optical scanning technology, which provides clear and precise results. Users can scan documents directly to a USB drive or email, streamlining sharing and archival processes. The automatic document feeder (ADF) featured in these models enhances efficiency, particularly for multi-page documents.

Durability is another characteristic of the HP C7280, C7250, and C7288. Designed for regular use, they come with a robust build quality and are engineered to handle large volumes of printing without frequent maintenance. The energy-efficient design of these printers also contributes to a lower environmental impact, aligning with modern sustainability practices.

In summary, the HP C7280, C7250, and C7288 series All-in-One printers excel in delivering multifunctionality, impressive print quality, and innovative technology. Their wireless capabilities, combined with user-friendly features and robust performance, make them a valuable addition to any home office or small business environment.
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