Chapter 15

The fax I sent was blank when it was received

Cause: The original was not loaded or was loaded incorrectly.

Solution: Load your originals print side up into the document feeder tray. If you are sending a single-page fax, such as a photograph, you can also load your original print side down on the glass.

For more information, see:

“Load originals” on page 71

Fax transmission is slow

Cause: You are sending a fax in color.

Solution: Sending a fax in color can take longer than sending a black-and-white fax. Try sending the fax in black and white.

Troubleshooting

Cause: The document contains a lot of graphics or has very fine detail.

Solution: For faster transmission, use Standard resolution. This setting provides the fastest possible transmission with the lowest quality of fax. The default resolution is Fine, which can take longer to send.

For more information, see:

“Change the fax resolution” on page 137

Cause: The phone line connection is noisy. Phone lines with poor sound quality (noise) can cause faxing problems.

Solution: If the failure was due to noise on the phone line, contact the sender to have them resend the fax. The quality might be better when you try again. You can check the sound quality of the phone line by plugging a phone into the telephone wall jack and listening for static or other noise. If the problem persists, turn Error Correction Mode (ECM) off and contact your telephone company.

For more information, see:

“Send a fax in Error Correction Mode” on page 139

Cause: The fax resolution setting is set to a high resolution, such as Fine (the default) or Photo.

Solution: For faster transmission, use Standard resolution. This setting provides the fastest possible transmission with the lowest quality of fax.

For more information, see:

“Change the fax resolution” on page 137

Cause: The receiving fax machine is having problems.

Solution: To check this, try calling the fax number from a telephone and listen for fax tones. If you cannot hear fax tones, the receiving fax might not be turned on or

230 Troubleshooting

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HP C7250, C7288, C7280 manual Fax I sent was blank when it was received, Fax transmission is slow
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C7288, C7250, C7280 specifications

The HP C7280, C7250, and C7288 are part of HP's acclaimed All-in-One (AIO) printer series that blend functionality, speed, and quality in one compact device. Designed for home and small office use, these models stand out for their versatility and advanced features, making them an essential tool in any workspace.

One of the main features of the HP C7280, C7250, and C7288 is their multifunction capability. Each model combines printing, scanning, copying, and faxing, allowing users to perform various tasks without the need for multiple devices. This effective integration saves space and enhances productivity. The printers are equipped with a user-friendly control panel, simplifying navigation through different functions.

The print quality of these models is impressive, boasting a resolution that ensures sharp text and vibrant colors. The HP Vivera ink technology used in these printers plays a crucial role in delivering high-quality prints. This ink formulation provides a broader color gamut and enhanced longevity of prints, making them suitable for both professional documents and high-quality photos.

The HP C7280, C7250, and C7288 also feature built-in wireless connectivity options. Users can print from various devices, including smartphones, tablets, and laptops, making it possible to print from anywhere within range. This wireless technology offers flexibility and convenience, eliminating the clutter of cables in the workspace. Additionally, these models support HP’s ePrint feature, which allows printing via email, enabling users to send print jobs directly to the printer from any location.

Scanning and copying are facilitated by advanced optical scanning technology, which provides clear and precise results. Users can scan documents directly to a USB drive or email, streamlining sharing and archival processes. The automatic document feeder (ADF) featured in these models enhances efficiency, particularly for multi-page documents.

Durability is another characteristic of the HP C7280, C7250, and C7288. Designed for regular use, they come with a robust build quality and are engineered to handle large volumes of printing without frequent maintenance. The energy-efficient design of these printers also contributes to a lower environmental impact, aligning with modern sustainability practices.

In summary, the HP C7280, C7250, and C7288 series All-in-One printers excel in delivering multifunctionality, impressive print quality, and innovative technology. Their wireless capabilities, combined with user-friendly features and robust performance, make them a valuable addition to any home office or small business environment.
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