Pages of a fax I received are missing

Chapter 15

Resolve any problems found. To clear the memory, you can either print or delete the faxes stored in memory.

For more information, see:

“Reprint received faxes from memory ” on page 142

Cause: An error condition is preventing the HP All-in-One from receiving faxes and Backup Fax Reception is set to Off.

Solution: Check for the following problems:

•The HP All-in-One is turned off. Press the On button to turn on the device.

•The HP All-in-One is not set up properly for faxing. See the printed documentation for information.

•There is no paper loaded in the input tray.

•There is a paper jam.

•The ink cartridge door is open. Close the ink cartridge door.

•The print head assembly is stalled. Turn the HP All-in-One off, remove any objects that are blocking the print head assembly (including any packing materials), and then turn the HP All-in-One on again.

After you resolve any problems found, the HP All-in-One can begin answering incoming fax calls.

Cause: The paper is not loaded correctly in the input tray.

Solution: Make sure you have paper loaded correctly.

If you have Backup Fax Reception enabled, the HP All-in-One might have stored the fax in memory upon reception. After you have correctly loaded the paper in the input tray, the HP All-in-One automatically begins printing all the unprinted faxes from memory, in the order they were received. If you do not have Backup Fax Reception enabled, or if the fax was not stored in memory for some reason (for example, if the HP All-in-One was out of memory), you will need to contact the sender and ask for the fax to be resent.

For more information, see:

“Load full-size paper ” on page 76

Troubleshooting

Cause: The sending fax machine is having problems.

Solution: Check with the sender to find out how many pages were sent. The sending fax machine might have failed to feed each page of the original.

Faxes are received but do not print

Cause: The HP All-in-One has a paper jam or is out of paper.

Solution: If you have Backup Fax Reception enabled, the HP All-in-One might have stored the fax in memory upon reception. After clearing the paper jam or loading

240 Troubleshooting

C7288, C7250, C7280 specifications

The HP C7280, C7250, and C7288 are part of HP's acclaimed All-in-One (AIO) printer series that blend functionality, speed, and quality in one compact device. Designed for home and small office use, these models stand out for their versatility and advanced features, making them an essential tool in any workspace.

One of the main features of the HP C7280, C7250, and C7288 is their multifunction capability. Each model combines printing, scanning, copying, and faxing, allowing users to perform various tasks without the need for multiple devices. This effective integration saves space and enhances productivity. The printers are equipped with a user-friendly control panel, simplifying navigation through different functions.

The print quality of these models is impressive, boasting a resolution that ensures sharp text and vibrant colors. The HP Vivera ink technology used in these printers plays a crucial role in delivering high-quality prints. This ink formulation provides a broader color gamut and enhanced longevity of prints, making them suitable for both professional documents and high-quality photos.

The HP C7280, C7250, and C7288 also feature built-in wireless connectivity options. Users can print from various devices, including smartphones, tablets, and laptops, making it possible to print from anywhere within range. This wireless technology offers flexibility and convenience, eliminating the clutter of cables in the workspace. Additionally, these models support HP’s ePrint feature, which allows printing via email, enabling users to send print jobs directly to the printer from any location.

Scanning and copying are facilitated by advanced optical scanning technology, which provides clear and precise results. Users can scan documents directly to a USB drive or email, streamlining sharing and archival processes. The automatic document feeder (ADF) featured in these models enhances efficiency, particularly for multi-page documents.

Durability is another characteristic of the HP C7280, C7250, and C7288. Designed for regular use, they come with a robust build quality and are engineered to handle large volumes of printing without frequent maintenance. The energy-efficient design of these printers also contributes to a lower environmental impact, aligning with modern sustainability practices.

In summary, the HP C7280, C7250, and C7288 series All-in-One printers excel in delivering multifunctionality, impressive print quality, and innovative technology. Their wireless capabilities, combined with user-friendly features and robust performance, make them a valuable addition to any home office or small business environment.

HP C7288, C7250, C7280 Pages of a fax I received are missing, Faxes are received but do not print

Models: C7288 C7250 C7280

Chapter 15

“Reprint received faxes from memory ” on page 142