HP C7250, C7288, C7280 manual Fax troubleshooting 227

Solution:

NOTE: This possible solution applies only in the countries/regions that receive

a2-wire phone cord in the box with the HP All-in-One, including: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Greece, India, Indonesia, Ireland, Japan, Korea, Latin America, Malaysia, Mexico, Philippines, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA, Venezuela, and Vietnam.

To send a fax manually, the telephone must be connected directly to the port labeled 2-EXT on the HP All-in-One, as shown below.

1Telephone wall jack

2Use the phone cord supplied in the box with the HP All-in-One

3Telephone

For more information on setting up the HP All-in-One with your telephone, see the printed documentation that came with the HP All-in-One.

Cause: The Fax Speed setting might be set too fast.

Solution: Try setting the Fax Speed to Medium (14400) or Slow (9600), and then resend the fax.

For more information, see:

“Set the fax speed” on page 30

Cause: The HP All-in-One is not detecting an original loaded in the document feeder tray.

Solution: If you did not load an original in the document feeder tray, or if the original is not pushed in far enough, you will be unable to send a fax manually. Load an original in the document feeder tray, or push the original farther into the tray. Once the HP All- in-One detects the original, a confirmation message appears on the display.

Fax troubleshooting 227

Troubleshooting