•Scanner failure

•Photo tray problem

•Photo tray cannot engage

•Photo tray cannot disengage

•Two-sided printing accessory is missing

Automatic document feeder failed to load

Cause: The automatic document feeder did not work properly, and the job did not finish.

Solution: Try loading the originals in the automatic document feeder again, and restart the job. Do not load more than 50 sheets of letter or A4 paper, or 35 sheets of legal paper in the document feeder tray.

For more information, see:

“Load an original in the automatic document feeder” on page 71

Automatic document feeder is jammed

Cause: Paper has jammed the automatic document feeder.

Solution: Clear the paper jam and try the job again. Do not load more than 50 sheets of letter or A4 paper, or 35 sheets of legal paper in the document feeder tray.

For more information, see:

“Clear paper jams” on page 171

Firmware revision mismatch

Cause: The revision number of the HP All-in-One firmware does not match the revision number of the software.

Solution: To find support and warranty information, go to the HP Web site at www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

Mechanism error

Cause: The HP All-in-One has a paper jam.

Solution: Clear the paper jam.

For more information, see:

“Clear paper jams” on page 171

Cause: The print head assembly is blocked or stalled.

Solution: Turn the HP All-in-One off and open the ink cartridge door. Remove any objects that are blocking the print head assembly (including any packing materials), and then turn the HP All-in-One on again.

Errors 259

Troubleshooting

Page 259 Page 261
Page 260
Image 260
HP C7280, C7250 Automatic document feeder failed to load, Automatic document feeder is jammed, Firmware revision mismatch
Page 259 Page 261

C7288, C7250, C7280 specifications

The HP C7280, C7250, and C7288 are part of HP's acclaimed All-in-One (AIO) printer series that blend functionality, speed, and quality in one compact device. Designed for home and small office use, these models stand out for their versatility and advanced features, making them an essential tool in any workspace.

One of the main features of the HP C7280, C7250, and C7288 is their multifunction capability. Each model combines printing, scanning, copying, and faxing, allowing users to perform various tasks without the need for multiple devices. This effective integration saves space and enhances productivity. The printers are equipped with a user-friendly control panel, simplifying navigation through different functions.

The print quality of these models is impressive, boasting a resolution that ensures sharp text and vibrant colors. The HP Vivera ink technology used in these printers plays a crucial role in delivering high-quality prints. This ink formulation provides a broader color gamut and enhanced longevity of prints, making them suitable for both professional documents and high-quality photos.

The HP C7280, C7250, and C7288 also feature built-in wireless connectivity options. Users can print from various devices, including smartphones, tablets, and laptops, making it possible to print from anywhere within range. This wireless technology offers flexibility and convenience, eliminating the clutter of cables in the workspace. Additionally, these models support HP’s ePrint feature, which allows printing via email, enabling users to send print jobs directly to the printer from any location.

Scanning and copying are facilitated by advanced optical scanning technology, which provides clear and precise results. Users can scan documents directly to a USB drive or email, streamlining sharing and archival processes. The automatic document feeder (ADF) featured in these models enhances efficiency, particularly for multi-page documents.

Durability is another characteristic of the HP C7280, C7250, and C7288. Designed for regular use, they come with a robust build quality and are engineered to handle large volumes of printing without frequent maintenance. The energy-efficient design of these printers also contributes to a lower environmental impact, aligning with modern sustainability practices.

In summary, the HP C7280, C7250, and C7288 series All-in-One printers excel in delivering multifunctionality, impressive print quality, and innovative technology. Their wireless capabilities, combined with user-friendly features and robust performance, make them a valuable addition to any home office or small business environment.
Top Page Image Contents