Chapter 15

Solution: If the paper you are using is too fibrous, the ink applied by the HP All-in- One might not fully cover the surface of the paper. Use HP Premium Papers or any other paper type that is appropriate for the HP All-in-One.

Cause: The print head needs to be cleaned.

Solution: Clean the print head, and then print a self-test report. Check the color blocks in the report for any problems. If the color blocks show print quality problems, perform a printer alignment.

If the problem persists after cleaning and aligning, contact HP support for help. Go to:

www.hp.com/support

If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

For more information, see:

•“Clean the print head” on page 162

•“Print a self-test report” on page 149

•“Align the printer” on page 161

Print troubleshooting

Use this section to solve these printing problems:

•Envelopes print incorrectly

•Borderless printing produces unexpected results

•The HP All-in-One is not responding

•The HP All-in-One prints meaningless characters

•Nothing happens when I try to print

•The pages in my document came out in the wrong order

•The margins are not printing as expected

•Text or graphics are cut off at the edge of the page

•A blank page came out while printing

•Ink is spraying the inside of the HP All-in-One when I print a photo

•Option for automatic two-sided printing cannot be selected

Troubleshooting

Envelopes print incorrectly

Cause: A stack of envelopes is loaded incorrectly.

Solution: Remove all paper from the input tray. Load a stack of envelopes in the input tray, with the envelope flaps facing up and to the left.

NOTE: To avoid paper jams, tuck the flaps inside the envelopes.

200 Troubleshooting

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HP C7250, C7288, C7280 manual Print troubleshooting, Envelopes print incorrectly
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C7288, C7250, C7280 specifications

The HP C7280, C7250, and C7288 are part of HP's acclaimed All-in-One (AIO) printer series that blend functionality, speed, and quality in one compact device. Designed for home and small office use, these models stand out for their versatility and advanced features, making them an essential tool in any workspace.

One of the main features of the HP C7280, C7250, and C7288 is their multifunction capability. Each model combines printing, scanning, copying, and faxing, allowing users to perform various tasks without the need for multiple devices. This effective integration saves space and enhances productivity. The printers are equipped with a user-friendly control panel, simplifying navigation through different functions.

The print quality of these models is impressive, boasting a resolution that ensures sharp text and vibrant colors. The HP Vivera ink technology used in these printers plays a crucial role in delivering high-quality prints. This ink formulation provides a broader color gamut and enhanced longevity of prints, making them suitable for both professional documents and high-quality photos.

The HP C7280, C7250, and C7288 also feature built-in wireless connectivity options. Users can print from various devices, including smartphones, tablets, and laptops, making it possible to print from anywhere within range. This wireless technology offers flexibility and convenience, eliminating the clutter of cables in the workspace. Additionally, these models support HP’s ePrint feature, which allows printing via email, enabling users to send print jobs directly to the printer from any location.

Scanning and copying are facilitated by advanced optical scanning technology, which provides clear and precise results. Users can scan documents directly to a USB drive or email, streamlining sharing and archival processes. The automatic document feeder (ADF) featured in these models enhances efficiency, particularly for multi-page documents.

Durability is another characteristic of the HP C7280, C7250, and C7288. Designed for regular use, they come with a robust build quality and are engineered to handle large volumes of printing without frequent maintenance. The energy-efficient design of these printers also contributes to a lower environmental impact, aligning with modern sustainability practices.

In summary, the HP C7280, C7250, and C7288 series All-in-One printers excel in delivering multifunctionality, impressive print quality, and innovative technology. Their wireless capabilities, combined with user-friendly features and robust performance, make them a valuable addition to any home office or small business environment.
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