If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

For more information, see:

•“Clean the print head” on page 162

•“Print a self-test report” on page 149

•“Align the printer” on page 161

Cause: The paper is too close to the print head.

Solution: If the paper is too close to the print head during printing, the ink might be smeared. This can happen if the paper is raised, wrinkled, or very thick, such as a mailing envelope. Make sure the paper lays flat in the input tray and is not wrinkled.

The automatic document feeder picks up too many pages or none at all

Cause: The separator pad or rollers inside the automatic document feeder might need to be cleaned. Pencil lead, wax, or ink can build up on the rollers and separator pad after extensive use, or if you copy handwritten originals or originals that are heavy with ink.

•If the automatic document feeder does not pick up any pages at all, the rollers inside the automatic document feeder need to be cleaned.

•If the automatic document feeder picks up multiple pages instead of single sheets, the separator pad inside the automatic document feeder needs to be cleaned.

Solution: Load one or two sheets of unused plain white full-size paper into the document feeder tray and press Start Copy Black. As the plain paper passes through the automatic document feeder, the paper releases and absorbs residue from the rollers and separator pad.

TIP: If the automatic document feeder does not pick up the plain paper, try cleaning the front roller. Wipe the roller with a soft lint-free cloth dampened with distilled water.

If the problem persists, or the automatic document feeder does not pick up the plain paper, you can clean the rollers and separator pad manually.

For more information, see:

“Clean the automatic document feeder” on page 173

Ink is not filling the text or graphics completely

Cause: The Paper Type setting is incorrect.

Solution: Change the Paper Type setting to match the type of paper loaded in the input tray.

For more information, see:

•“Set the copy paper type” on page 123

•“Set the paper type for printing” on page 85

Print quality troubleshooting

191

Troubleshooting

Page 191 Page 193
Page 192
Image 192
HP C7250, C7288, C7280 manual Clean the automatic document feeder on, Ink is not filling the text or graphics completely
Page 191 Page 193

C7288, C7250, C7280 specifications

The HP C7280, C7250, and C7288 are part of HP's acclaimed All-in-One (AIO) printer series that blend functionality, speed, and quality in one compact device. Designed for home and small office use, these models stand out for their versatility and advanced features, making them an essential tool in any workspace.

One of the main features of the HP C7280, C7250, and C7288 is their multifunction capability. Each model combines printing, scanning, copying, and faxing, allowing users to perform various tasks without the need for multiple devices. This effective integration saves space and enhances productivity. The printers are equipped with a user-friendly control panel, simplifying navigation through different functions.

The print quality of these models is impressive, boasting a resolution that ensures sharp text and vibrant colors. The HP Vivera ink technology used in these printers plays a crucial role in delivering high-quality prints. This ink formulation provides a broader color gamut and enhanced longevity of prints, making them suitable for both professional documents and high-quality photos.

The HP C7280, C7250, and C7288 also feature built-in wireless connectivity options. Users can print from various devices, including smartphones, tablets, and laptops, making it possible to print from anywhere within range. This wireless technology offers flexibility and convenience, eliminating the clutter of cables in the workspace. Additionally, these models support HP’s ePrint feature, which allows printing via email, enabling users to send print jobs directly to the printer from any location.

Scanning and copying are facilitated by advanced optical scanning technology, which provides clear and precise results. Users can scan documents directly to a USB drive or email, streamlining sharing and archival processes. The automatic document feeder (ADF) featured in these models enhances efficiency, particularly for multi-page documents.

Durability is another characteristic of the HP C7280, C7250, and C7288. Designed for regular use, they come with a robust build quality and are engineered to handle large volumes of printing without frequent maintenance. The energy-efficient design of these printers also contributes to a lower environmental impact, aligning with modern sustainability practices.

In summary, the HP C7280, C7250, and C7288 series All-in-One printers excel in delivering multifunctionality, impressive print quality, and innovative technology. Their wireless capabilities, combined with user-friendly features and robust performance, make them a valuable addition to any home office or small business environment.
Top Page Image Contents