Chapter 15

For more information on how to set up the HP All-in-One when you have a voice mail service, see the printed documentation that came with the HP All-in-One.

Cause: You have a computer dial-up modem on the same phone line as the HP All- in-One.

Solution: If you have a computer dial-up modem on the same phone line as the HP All-in-One, check to make sure that the software that came with your modem is not set to receive faxes automatically. Modems that are set up to receive faxes automatically take over the phone line to receive all incoming faxes, which prevents the HP All-in-One from receiving fax calls.

Cause: If you have an answering machine on the same phone line with the HP All- in-One, you might have one of the following problems:

•Your outgoing message might be too long or too loud to allow the HP All-in-One to detect fax tones, and the sending fax machine might disconnect.

•Your answering machine might not have enough quiet time after your outgoing message to allow the HP All-in-One to detect fax tones. This problem is most common with digital answering machines.

Solution: If you have an answering machine on the same phone line with the HP All- in-One, do the following:

•Disconnect the answering machine and then try receiving a fax. If faxing is successful without the answering machine, the answering machine might be causing the problem.

•Reconnect the answering machine and record your outgoing message again. Record a message that is approximately 10 seconds in duration. Speak slowly and at a low volume when recording your message. Leave at least 5 seconds of silence at the end of the voice message. There should be no background noise when recording this silent time. Try to receive a fax again.

Cause: The answering machine is not set up properly with the HP All-in-One.

Solution:

NOTE: This possible solution applies only in the countries/regions that receive

a2-wire phone cord in the box with the HP All-in-One, including: Argentina, Australia, Brazil, Canada, Chile, China, Colombia, Greece, India, Indonesia, Ireland, Japan, Korea, Latin America, Malaysia, Mexico, Philippines, Poland, Portugal, Russia, Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA, Venezuela, and Vietnam.

When you have an answering machine on the same phone line you use for fax calls, you must connect the answering machine directly to the HP All-in-One using the port

Troubleshooting

232 Troubleshooting

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HP C7280, C7250, C7288 manual Solution
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C7288, C7250, C7280 specifications

The HP C7280, C7250, and C7288 are part of HP's acclaimed All-in-One (AIO) printer series that blend functionality, speed, and quality in one compact device. Designed for home and small office use, these models stand out for their versatility and advanced features, making them an essential tool in any workspace.

One of the main features of the HP C7280, C7250, and C7288 is their multifunction capability. Each model combines printing, scanning, copying, and faxing, allowing users to perform various tasks without the need for multiple devices. This effective integration saves space and enhances productivity. The printers are equipped with a user-friendly control panel, simplifying navigation through different functions.

The print quality of these models is impressive, boasting a resolution that ensures sharp text and vibrant colors. The HP Vivera ink technology used in these printers plays a crucial role in delivering high-quality prints. This ink formulation provides a broader color gamut and enhanced longevity of prints, making them suitable for both professional documents and high-quality photos.

The HP C7280, C7250, and C7288 also feature built-in wireless connectivity options. Users can print from various devices, including smartphones, tablets, and laptops, making it possible to print from anywhere within range. This wireless technology offers flexibility and convenience, eliminating the clutter of cables in the workspace. Additionally, these models support HP’s ePrint feature, which allows printing via email, enabling users to send print jobs directly to the printer from any location.

Scanning and copying are facilitated by advanced optical scanning technology, which provides clear and precise results. Users can scan documents directly to a USB drive or email, streamlining sharing and archival processes. The automatic document feeder (ADF) featured in these models enhances efficiency, particularly for multi-page documents.

Durability is another characteristic of the HP C7280, C7250, and C7288. Designed for regular use, they come with a robust build quality and are engineered to handle large volumes of printing without frequent maintenance. The energy-efficient design of these printers also contributes to a lower environmental impact, aligning with modern sustainability practices.

In summary, the HP C7280, C7250, and C7288 series All-in-One printers excel in delivering multifunctionality, impressive print quality, and innovative technology. Their wireless capabilities, combined with user-friendly features and robust performance, make them a valuable addition to any home office or small business environment.
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