If you still cannot use the HP device over the network or if you have to periodically perform this step in order to use your device over the network, your firewall might be interfering.
If this still does not work, there might be a problem with your network configuration or router. Contact the person who set up your network or the router manufacturer for help.
Add hardware addresses to a wireless access point (WAP)
MAC filtering is a security feature in which a wireless access point (WAP) is configured with a list of MAC addresses (also called “hardware addresses”) of devices that are allowed to gain access to the network through the WAP. If the WAP does not have the hardware address of a device attempting to access the network, the WAP denies the device access to the network. If the WAP filters MAC addresses, then the device’s MAC address must be added to the WAP’s list of accepted MAC addresses.
•Print the network configuration page. For more information, see Understand the network configuration page.
•Open the WAP’s configuration utility, and add the device’s hardware address to the list of accepted MAC addresses.
Solve photo (memory card) problems
If the following topics do not help, see Support and warranty for information about HP support.
NOTE: If you are starting a memory card operation from a computer, see the software Help for troubleshooting information.
•The device cannot read the memory card
•The device cannot read photos on the memory card
The device cannot read the memory card
•Check the memory card
ƕMake sure that the memory card is one of the supported types. For more information, see Insert a memory card.
ƕSome memory cards have a switch that controls how they can be used. Make sure that the switch is set so that the memory card can be read.
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