Chapter 9
The cartridge cradle cannot move
Please turn device power off. Check device for a paper jam or other obstruction
Use the following to correct the error:
•Clear jams
•Hardware installation suggestions
Paper Jam
There is a paper jam (or misfeed). Clear the jam and press the Resume button on the printer
Use the following to correct the error:
Clear jams
Paper Jam
There is a paper jam (or misfeed) in the scan path. Clear the jam or
Use the following to correct the error:
Clear jams
The printer is out of paper
Load more paper and press the Resume button on the front of the printer
Use the following to correct the error:
Load media
Incompatible Cartridge(s)
Choose your error
•Incompatible Cartridge(s)
•Incompatible Cartridge(s)
Incompatible Cartridge(s)
The following cartridge is not intended for use in this printer
Use the following to correct the error:
•Replace the ink cartridges
•Supplies
•HP inkjet supplies recycling program
Incompatible Cartridge(s)
The following cartridges are not intended for use in this printer as it is currently configured
238 Maintain and troubleshoot