Chapter 9
•Fax Memory Full
•Device Disconnected
•Ink Alert
•Cartridge Problem
•Cartridge Problem
•Paper Mismatch
•The cartridge cradle cannot move
•Paper Jam
•Paper Jam
•The printer is out of paper
•Incompatible Cartridge(s)
•Printer Offline
•Printer Paused
•Sensor issue
•Sensor failure
•Previously used genuine HP cartridge
•Ink Service Capacity Warning
•Document failed to print
•General printer error
Printhead Problem
The printhead appears to be missing or damaged
Use the following to correct the error:
Advanced printhead maintenance
Incompatible Printhead
The printhead installed is not intended for use in this printer, or it may be damaged
Use the following to correct the error:
•Advanced printhead maintenance
•Supplies
Printhead problem and advanced printhead maintenance
This section covers the following topics:
•Printhead problem - The following printhead has a problem
•Advanced printhead maintenance
Printhead problem - The following printhead has a problem
Use the following to correct the error:
•Advanced printhead maintenance
•Supplies
230 Maintain and troubleshoot