Troubleshooting
Refer to this section if you have viewing, picture, sound, remote, or startup problems with your TV.
Startup questions
Symptom | Remedy |
|
|
I do not hear sound at power on. | ■ Are the two speaker wires connected at the speaker and on the TV, |
| and |
| ■ Is the volume too low? |
| ■ Is Variable selected in Output Select? |
|
|
I do not see an image at power on. | ■ Are the connections to other components correct? |
| ■ Is the correct input signal source selected after connection? |
| ■ Is the correct input selected? |
| ■ Is a |
| ■ Is the picture adjustment correct? |
| ■ Is On selected in Audio Only? |
| If, after inserting the CableCARD, you are unable to receive broadcast |
| service, remove the CableCARD and reinsert. |
|
|
There is no power. | ■ Check whether you pressed Power button on the remote control unit. |
| ■ If the indicator on the TV is off, press Power on the TV. |
| ■ Is the AC cord disconnected? |
|
|
The unit cannot be operated. | ■ External influences such as lightning and static electricity may cause |
| improper operation. In this case, operate the unit after first turning on |
| the power of the TV or unplugging the AC cord and replugging it in |
| after 1 or 2 minutes. |
|
|
The color is strange, faded, or | ■ Adjust the picture tone. |
misaligned. | ■ Is the room too bright? The picture may look dark in a room that is too |
| |
| bright. |
| ■ Check the input signal setting. |
|
|
The power suddenly turned off. | ■ Is the sleep timer set? |
| ■ Check the power control settings. |
| ■ The unit’s internal temperature has increased. |
| ■ Remove any objects blocking vent or clean the vent. |
|
|
Upgrade is displayed continuously. | ■ Verify your antenna cable is connected properly. |
| ■ Reinsert the CableCARD. If the trouble still exists after reinserting the |
| CableCARD and verifying the antenna cable, contact your local cable |
| provider company. |
|
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| Troubleshooting 79 |
Troubleshooting
