Problems and Solutions

Problem

Possible Cause

Solution

 

 

 

The camera

The batteries

• The charge in the batteries

does not turn

either are

could be low or completely

on.

functioning

drained. Try installing new

 

incorrectly, are

or recharged batteries.

 

over-

• Ensure that the batteries are

 

discharged, are

 

installed

installed correctly (see

 

page 11).

 

incorrectly, are

 

• Do not use ordinary

 

missing, or are

 

Alkaline batteries. For best

 

the wrong type.

 

results, use Energizer Lithium

 

 

 

 

AA or rechargeable NiMH

 

 

AA batteries.

 

 

 

 

If you are using

Ensure that the HP AC power

 

an optional

adapter is connected to the

 

HP AC power

camera and is plugged into a

 

adapter, it is not

working electrical outlet.

 

connected to the

 

 

camera, or is

 

 

not plugged into

 

 

a power outlet.

 

 

 

 

 

The optional

Ensure that the HP AC power

 

HP AC power

adapter is not damaged and is

 

adapter is not

plugged into a working

 

functioning

electrical outlet.

 

correctly.

 

 

 

 

 

The camera has

Reset the camera (see

 

stopped

page 96).

 

operating.

 

 

 

 

Troubleshooting and Support 105