Message

Possible Cause

Solution

 

 

 

Unable to print.

The printer is

Try printing again. If that

Error reading

unable to read

does not work, try printing

image file.

the file that was

from the computer.

 

trying to print.

 

 

The file may be

 

 

corrupted.

 

 

 

 

Printer has a

Paper has

Turn off the printer.

paper jam

jammed in the

Completely clear the paper

or

printer or the

jam, then turn the printer

The print carriage

printer carriage

back on.

has stalled

has stalled.

 

 

 

 

Printer is out of

The printer is out

Load paper into the

paper

of paper.

printer, and then press the

 

 

OK or Continue button on

 

 

the printer.

 

 

 

Unsupported USB

Your camera

Use the USB cable that

cable

dock is

came with your camera.

 

connected to a

The larger, flat end

 

printer using the

connector on the cable

 

wrong type of

(see page 81) should

 

cable, or the

connect to the printer,

 

printer is not a

usually on the front of the

 

PictBridge-

printer. If your printer does

 

certified printer.

not have a connector for

 

 

this type of USB cable

 

 

connection, then it is not a

 

 

PictBridge-certified printer,

 

 

and it is not a supported

 

 

printer with your camera.

 

 

The printer must have the

 

 

official PictBridge logo.

 

 

 

Troubleshooting and Support 131