Problem

Possible Cause

Solution

 

 

 

The camera

The camera is

Turn on the camera, or turn it

does not

turned off or has

off and then on again.

respond when

shut down.

 

I press a

 

 

button.

The camera is

Most of the camera buttons do

connected to a

not respond when the camera

 

 

computer.

is connected to a computer. If

 

 

they respond, it is only to turn

 

 

on the Image Display if it is off,

 

 

or, in some cases, turn off the

 

 

Image Display if it is on.

 

 

 

 

The camera is

Wait until the Memory light

 

processing an

turns off, indicating the camera

 

image.

has completed processing the

 

 

previously-taken image.

 

 

 

 

The batteries

Replace or recharge the

 

are drained.

batteries.

 

 

 

 

The optional

Ensure that the memory card is

 

memory card is

the proper type for your

 

not a supported

camera (see page 166). If the

 

card or is

card is the proper type, turn off

 

corrupted.

the camera, remove the

 

 

memory card, turn on the

 

 

camera, and see if the camera

 

 

responds when you press a

 

 

button. If so, then the card is

 

 

probably corrupted. Replace

 

 

the memory card.

 

 

 

 

The camera has

Reset the camera (see

 

stopped

page 96).

 

operating.

 

 

 

 

Troubleshooting and Support 109

Page 109
Image 109
HP M517, M417 manual Off and then on again