7Troubleshooting and Support

This chapter contains information on the following topics:

Resetting the camera (page 96)

HP Image Zone software, including system requirements and HP Image Zone Express (page 96)

Using the camera without installing the HP Image Zone software (page 99)

Possible problems, causes, and solutions (page 105)

Error messages on the camera (page 120)

Error messages on the computer (page 134)

Getting assistance from HP, including web and phone support (page 136)

NOTE: For more information about solutions to problems mentioned here, as well as any other issues you might have with your camera or the HP Image Zone software, see the HP Customer Support website: www.hp.com/support

Troubleshooting and Support

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HP M517, M417 manual Troubleshooting and Support