Problem

Possible Cause

Solution

 

 

 

The camera

Battery voltage

The camera will not attempt to

batteries will

is too low for

charge NiMH batteries that

not charge

charging to

may be damaged or over-

(continued).

start.

discharged. Remove the

 

 

batteries from the camera and

 

 

charge them in the optional

 

 

HP Photosmart Quick

 

 

Recharger for M-series cameras

 

 

(purchased separately), then try

 

 

them in the camera again. If

 

 

this does not work, it is likely

 

 

that one or both of the batteries

 

 

are defective. Purchase new

 

 

NiMH batteries and try again.

 

 

 

 

The batteries

NiMH batteries degrade over

 

are damaged or

time and can fail. If the camera

 

defective.

detects a problem with the

 

 

batteries, it will not start

 

 

charging or will stop charging

 

 

prematurely. Purchase new

 

 

batteries.

 

 

 

 

Batteries are not

Ensure that the batteries are

 

inserted

inserted correctly (see

 

correctly.

page 11).

 

 

 

108 HP Photosmart M417/M517 User’s Manual