Message | Possible Cause | Solution |
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|
|
Unable to | There is no | • Check that the printer is |
communicate with | connection | turned on and has no |
printer | between the | errors. |
| camera and | • Make sure the cable is |
| printer. | connected between the |
|
| printer and the camera |
|
| or the optional |
|
| HP Photosmart |
|
| dock. If that does not |
|
| work, turn off the |
|
| camera and disconnect |
|
| it from the USB cable. |
|
| Turn the printer off and |
|
| then on again. Re- |
|
| connect the camera |
|
| and turn it on. |
|
|
|
Printer top cover is | The printer is | Close the top cover of the |
open | open. | printer. |
|
|
|
Printer ink cover is | The door to the | Close the door to the ink |
open. | ink cartridge is | cartridge. |
| open. |
|
|
|
|
Incorrect or | The printer | Install a new printer |
missing print | cartridge is the | cartridge, turn the printer |
cartridge. | incorrect model | off, then turn it back on. |
| or is missing. |
|
|
|
|
Incorrect or | The print head is | Install a new print head, |
missing print | the incorrect | turn the printer off, then |
head. | model or is | turn it back on. |
| missing. |
|
|
|
|
130 HP Photosmart M417/M517 User’s Manual