9 Solve problems

89

Customer support

90

Control panel help system (touchscreen models only)

91

Restore the factory-set defaults

92

A Cartridge is low or Cartridge is very low message displays on the product control panel

93

Enable or disable the Very Low settings

93

Product does not pick up paper or misfeeds

95

The product does not pick up paper

95

The product picks up multiple sheets of paper

95

The document feeder jams, skews, or picks up multiple sheets of paper

95

Clean the pickup rollers and separation pad in the document feeder

96

Clear jams

98

Jam locations

98

Experiencing frequent or recurring paper jams?

98

Clear jams in the document feeder

100

Clear jams in the toner-cartridge area

102

Clear jams in the output bin

105

Clear jams in the duplexer

108

Improve print quality

110

Print from a different software program

110

Set the paper-type setting for the print job

110

Check the paper-type setting (Windows)

110

Check the paper type setting (OS X)

111

Check the toner-cartridge status

111

Clean the product

111

Print a cleaning page

111

Check the scanner glass for dirt and smudges

112

Inspect the toner cartridge for damage

112

Check the paper and printing environment

113

Use paper that meets HP specifications

113

Check the product environment

113

Check other print job settings

113

Check the EconoMode settings

113

Try a different print driver

115

Improve copy and scan quality

116

Check the scanner glass for dirt and smudges

116

Check the paper settings

116

Optimize for text or pictures

116

Edge-to-edge copying

117

Clean the pickup rollers and separation pad in the document feeder

118

Improve fax image quality

119

vi

ENWW

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HP MFP M225dn, MFP M225dw manual 100

MFP M225dn, MFP M225dw specifications

The HP MFP M225dn and MFP M225dw are compact multifunction printers designed for small to medium-sized businesses looking for efficient printing, copying, and scanning solutions. These models stand out for their robust features and reliable performance, making them ideal for enhancing productivity in any office environment.

A notable feature of the MFP M225dn and MFP M225dw is their print speed, capable of delivering up to 26 pages per minute. This swift performance saves valuable time, especially in busy office settings. Both models come with automatic duplex printing, enabling users to print on both sides of the paper without the need to manually flip the page. This not only reduces paper usage but also contributes to sustainable printing practices.

The MFP M225dn is equipped with a built-in network port, allowing users to connect the printer directly to a wired network. In contrast, the MFP M225dw offers additional flexibility with built-in wireless capabilities, making it easy to print from various devices, including smartphones and tablets. This wireless technology is complemented by features such as Wi-Fi Direct, which allows for seamless printing without the need for a network.

Both models incorporate HP's JetIntelligence technology, which ensures that they produce high-quality prints with sharp text and vivid graphics. This technology also enhances efficiency, allowing these printers to handle higher volumes while using less energy. The HP MFP M225dn and MFP M225dw utilize high-capacity toner cartridges, leading to a lower cost per page, making these printers an economical choice for businesses.

The user-friendly control panel on both printers features a color LCD display, streamlining navigation through various functions such as copying and scanning. With a flatbed scanner and an automatic document feeder, users can easily digitize documents quickly, enhancing workflows and organization.

In summary, the HP MFP M225dn and MFP M225dw are designed to meet the demands of busy work environments. Their combination of speed, reliability, and versatile connectivity options, alongside advanced printing technologies, makes them valuable assets for any office aiming to improve its productivity.