Product does not pick up paper or misfeeds

●The product does not pick up paper

●The product picks up multiple sheets of paper

●The document feeder jams, skews, or picks up multiple sheets of paper

●Clean the pickup rollers and separation pad in the document feeder

The product does not pick up paper

If the product does not pick up paper from the tray, try these solutions.

1.Open the product and remove any jammed sheets of paper.

2.Load the tray with the correct size of paper for your job.

3.Make sure the paper size and type are set correctly on the product control panel.

4.Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the appropriate indentation in the tray.

5.Check the product control panel to see if the product is waiting for you to acknowledge a prompt to feed the paper manually. Load paper, and continue.

6.The rollers above the tray might be contaminated. Clean the rollers with a lint-free cloth dampened with warm water.

The product picks up multiple sheets of paper

If the product picks up multiple sheets of paper from the tray, try these solutions.

1.Remove the stack of paper from the tray and flex it, rotate it 180 degrees, and flip it over. Do not fan the paper. Return the stack of paper to the tray.

2.Use only paper that meets HP specifications for this product.

3.Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a different package.

4.Make sure the tray is not overfilled. If it is, remove the entire stack of paper from the tray, straighten the stack, and then return some of the paper to the tray.

5.Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the appropriate indentation in the tray.

6.Make sure the printing environment is within recommended specifications.

The document feeder jams, skews, or picks up multiple sheets of paper

NOTE: This information applies to MFP products only.

●The original might have something on it, such as staples or self-adhesive notes, that must be removed.

●Check that all rollers are in place and that the roller-access cover inside the document feeder is closed.

●Make sure that the top document-feeder cover is closed.

ENWW

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HP MFP M225dw, MFP M225dn manual Product does not pick up paper or misfeeds, Product picks up multiple sheets of paper
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MFP M225dn, MFP M225dw specifications

The HP MFP M225dn and MFP M225dw are compact multifunction printers designed for small to medium-sized businesses looking for efficient printing, copying, and scanning solutions. These models stand out for their robust features and reliable performance, making them ideal for enhancing productivity in any office environment.

A notable feature of the MFP M225dn and MFP M225dw is their print speed, capable of delivering up to 26 pages per minute. This swift performance saves valuable time, especially in busy office settings. Both models come with automatic duplex printing, enabling users to print on both sides of the paper without the need to manually flip the page. This not only reduces paper usage but also contributes to sustainable printing practices.

The MFP M225dn is equipped with a built-in network port, allowing users to connect the printer directly to a wired network. In contrast, the MFP M225dw offers additional flexibility with built-in wireless capabilities, making it easy to print from various devices, including smartphones and tablets. This wireless technology is complemented by features such as Wi-Fi Direct, which allows for seamless printing without the need for a network.

Both models incorporate HP's JetIntelligence technology, which ensures that they produce high-quality prints with sharp text and vivid graphics. This technology also enhances efficiency, allowing these printers to handle higher volumes while using less energy. The HP MFP M225dn and MFP M225dw utilize high-capacity toner cartridges, leading to a lower cost per page, making these printers an economical choice for businesses.

The user-friendly control panel on both printers features a color LCD display, streamlining navigation through various functions such as copying and scanning. With a flatbed scanner and an automatic document feeder, users can easily digitize documents quickly, enhancing workflows and organization.

In summary, the HP MFP M225dn and MFP M225dw are designed to meet the demands of busy work environments. Their combination of speed, reliability, and versatile connectivity options, alongside advanced printing technologies, makes them valuable assets for any office aiming to improve its productivity.
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