Solve wireless network problems

Wireless connectivity checklist

The product does not print after the wireless configuration completes

The product does not print, and the computer has a third-party firewall installed

The wireless connection does not work after moving the wireless router or product

Cannot connect more computers to the wireless product

The wireless product loses communication when connected to a VPN

The network does not appear in the wireless networks list

The wireless network is not functioning

Perform a wireless network diagnostic test

Reduce interference on a wireless network

Wireless connectivity checklist

Verify that the network cable is not connected.

Verify that the product and the wireless router are turned on and have power. Also make sure that the wireless radio in the product is turned on.

Verify that the service set identifier (SSID) is correct. Print a configuration page to determine the SSID. If you are not sure the SSID is correct, run the wireless setup again.

With secured networks, verify that the security information is correct. If the security information is incorrect, run the wireless setup again.

If the wireless network is working correctly, try accessing other computers on the wireless network. If the network has Internet access, try connecting to the Internet over a wireless connection.

Verify that the encryption method (AES or TKIP) is the same for the product as it is for the wireless access point (on networks using WPA security).

Verify that the product is within the range of the wireless network. For most networks, the product must be within 30 m (100 ft) of the wireless access point (wireless router).

Verify that obstacles do not block the wireless signal. Remove any large metal objects between the access point and the product. Make sure poles, walls, or support columns containing metal or concrete do not separate the product and wireless access point.

Verify that the product is located away from electronic devices that might interfere with the wireless signal. Many devices can interfere with the wireless signal including motors, cordless phones, security system cameras, other wireless networks, and some Bluetooth devices.

Verify that the print driver is installed on the computer.

Verify that you have selected the correct printer port.

Verify that the computer and product connect to the same wireless network.

For OS X, verify that the wireless router supports Bonjour.

ENWW

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HP MFP M225dw, MFP M225dn manual Solve wireless network problems, Wireless connectivity checklist

MFP M225dn, MFP M225dw specifications

The HP MFP M225dn and MFP M225dw are compact multifunction printers designed for small to medium-sized businesses looking for efficient printing, copying, and scanning solutions. These models stand out for their robust features and reliable performance, making them ideal for enhancing productivity in any office environment.

A notable feature of the MFP M225dn and MFP M225dw is their print speed, capable of delivering up to 26 pages per minute. This swift performance saves valuable time, especially in busy office settings. Both models come with automatic duplex printing, enabling users to print on both sides of the paper without the need to manually flip the page. This not only reduces paper usage but also contributes to sustainable printing practices.

The MFP M225dn is equipped with a built-in network port, allowing users to connect the printer directly to a wired network. In contrast, the MFP M225dw offers additional flexibility with built-in wireless capabilities, making it easy to print from various devices, including smartphones and tablets. This wireless technology is complemented by features such as Wi-Fi Direct, which allows for seamless printing without the need for a network.

Both models incorporate HP's JetIntelligence technology, which ensures that they produce high-quality prints with sharp text and vivid graphics. This technology also enhances efficiency, allowing these printers to handle higher volumes while using less energy. The HP MFP M225dn and MFP M225dw utilize high-capacity toner cartridges, leading to a lower cost per page, making these printers an economical choice for businesses.

The user-friendly control panel on both printers features a color LCD display, streamlining navigation through various functions such as copying and scanning. With a flatbed scanner and an automatic document feeder, users can easily digitize documents quickly, enhancing workflows and organization.

In summary, the HP MFP M225dn and MFP M225dw are designed to meet the demands of busy work environments. Their combination of speed, reliability, and versatile connectivity options, alongside advanced printing technologies, makes them valuable assets for any office aiming to improve its productivity.