Manuals / HP / Computer Equipment / All in One Printer

HP MFP M225dw, MFP M225dn manual c. Select Cleaning Page, c. SelectConfiguration Report

Models: MFP M225dw

1 146

Download 146 pages 54.04 Kb

Page 109

Image 109

3.Turn the product off, wait 30 seconds, and then turn it on again.

4.Print a cleaning page to remove excess toner from inside the product.

a.On the product control panel, press or touch the Setup button.

b.Open the Service menu.

c.Select Cleaning Page.

d.Load plain letter or A4 paper when you are prompted.

e.Touch the OK button to begin the cleaning process.

The product prints the first side and then prompts you to remove the page from the output bin and reload it in Tray 1, keeping the same orientation. Wait until the process is complete. Discard the page that prints.

5.Print a configuration page to test the product.

a.On the product control panel, press or touch the Setup button.

b.Open the Reports menu.

c.SelectConfiguration Report.

If none of these steps resolves the problem, the product might need service. Contact HP customer support.

ENWW	Clear jams 99

Page 109

Image 109

HP MFP M225dw, MFP M225dn manual c. Select Cleaning Page, c. SelectConfiguration Report

Contents

User Guide LaserJet Pro MFP M225, M226M225dn M226dnPage HP LaserJet Pro MFP M225, M226 User GuideTrademark Credits Copyright and LicenseTable of contents 6 Scan 5 Copy8 Manage the product 7 Fax9 Solve problems Index ENWW 1 Product introduction Product hardware setup and software installationProduct comparison Product views For more information2 Chapter 1 Product introduction Product comparisonProduct comparison ENWW4 Chapter 1 Product introduction Operating-environment specifications Power consumption, electrical specifications, and acoustic emissionsENWW Product comparisonProduct front view Product viewsProduct front view Product back view Control-panel views dndwProduct back view M225dn, M225rdn, and M226dn control panel Control-panel viewsProduct views ENWWNumeric keypad Use the keypad to enter fax numbers or select menu options10 Chapter 1 Product introduction M225dw and M226dw control panelScan to USB Drive Clears settings, cancels the current job, or exits the currentScan to Network Folder Scan to E-mailInstall and configure Learn and use Solve problems Product hardware setup and software installationDownload software updates Join support forums Find warranty and regulatory informationSupported paper sizes and types Load the priority input tray Tray 2 Paper traysLoad the main input tray Tray For more informationSupported paper sizes Supported paper sizes and typesSupported paper sizes Supported paper types Envelope Monarch Type Supported paper typesTable 2-1 Tray 1 paper orientation Load the priority input tray TrayTable 2-1 Tray 1 paper orientation continued 18 Chapter 2 Paper traysLoad the main input tray Tray 4. Close the dust cover 3. Adjust the paper guides until they are snug against the paper20 Chapter 2 Paper trays ENWWLoad the main input tray Tray 2 ENWWTable 2-2 Tray 2 paper orientation ENWW 22 Chapter 2 Paper traysOrder parts, accessories, and supplies Replace the toner cartridge 3 Parts, supplies, and accessoriesFor more information Supplies and accessories Order parts, accessories, and suppliesOrdering Replace the toner cartridge CAUTION Do not touch the shutter or the surface of the roller ENWW 8. Close the top cover 9. Lower the scanner assemblyReplace the toner cartridge ENWW 28 Chapter 3 Parts, supplies, and accessories4 Print Set up HP Wireless Direct Printing Mobile printingPrint tasks Windows Print tasks Mac OS Use walk-up USB printing dw models onlyHow to print Windows Automatically print on both sides Windows How to print WindowsPrint tasks Windows Manually print on both sides WindowsENWW 5. Click or tap the OK button to print the jobPrint tasks Windows Automatically print on both sides Windows Manually print on both sides Windows Print multiple pages per sheet Windows Additional print tasks Select the paper type WindowsHow to print OS Automatically print on both sides OS How to print OSPrint tasks Mac OS Automatically print on both sides OSSelect the paper type OS Print multiple pages per sheet OSAdditional print tasks Wireless Menu Wireless Direct On/Off Set up HP Wireless Direct PrintingMobile printing Network Setup Show IP AddressHP ePrint via email HP ePrint via email HP ePrint software AirPrintAirPrint HP ePrint softwarePrint Documents View and Print Photos Scan to USB Drive Use walk-up USB printing dw models onlyENWW 42 Chapter 4 PrintMake a copy Copy on both sides duplex 5 CopyFor more information LCD control panel Make a copyTouchscreen control panel Copy on both sides automatically Copy on both sides duplexCopy on both sides manually Copy on both sides automatically Copy on both sides manuallyENWW 46 Chapter 5 CopyScan by using the HP Scan software Mac Scan by using the HP Scan software WindowsSet up Scan to E-mail touchscreen models only Set up Scan to Network Folder touchscreen models onlyScan by using the HP Scan software Windows Scan by using the HP Scan software Mac Set up the Scan to Email feature via the HP Embedded Web Server OS Set up Scan to E-mail touchscreen models onlyIntroduction Use the Scan to E-Mail Wizard WindowsSet up the Scan to Email feature via the HP Embedded Web Server OS c. Click Begin Scan to E-mail Setup. The EWS opens Set up Scan to E-mail touchscreen models only 8. Click Save and Test to complete the setupENWW Use the Scan to Network Folder Setup Wizard Windows Set up Scan to Network Folder touchscreen models onlyUse the Scan to Network Folder Setup Wizard Windows IntroductionUse a Web browser to open the HP Embedded Web Server EWS 4. On the Network Folder Configuration page, click the New buttonUse HP Utility to open the HP Embedded Web Server EWS b. In HP Utility, select Scan to Network FolderIn the Secure the Folder Access with a PIN section, enter the PIN 4. Click the New button under Network Folder Configuration4. Touch the Scan to USB Drive screen Scan to a USB flash drive touchscreen models onlyScan to email touchscreen models only 3. Touch the Scan to Network Folder item Scan to a network folder touchscreen models onlyENWW 60 Chapter 6 Scan7 Fax Set up to send and receive faxes Send a faxFor more information Step 2 Set up the fax Step 3 Configure the fax time, date, and header Set up to send and receive faxes2. Step 2 Set up the fax on page 3. Step 3 Configure the fax time, date, and header on pageDedicated phone line Step 2 Set up the faxDedicated phone line on page Shared voice/fax line on page Shared voice/fax line with an answering machine on pageShared voice/fax line Shared voice/fax line with an answering machine c. Open the Advanced Setup menu5. Configure the rings to answer setting on the product HP Fax Setup Wizard Step 3 Configure the fax time, date, and headerProduct control panel Product control panel on pageHP Device Toolbox Step 4 Run a fax testHP Embedded Web Server 12. Continue to Step 4 Run a fax test on pagePage Send a fax Send a fax using the HP software WindowsFax from the flatbed scanner Fax from the document feeder2. Adjust the paper guides until they are snug against the paper 5. Click Send Now Send a fax using the HP software WindowsAdvanced configuration with HP Utility for Mac OS Use HP Web Services applications touchscreen models onlyConfigure IP network settings HP Web Jetadmin Product security features Economy settings Update the firmware2. Touch the Enable Web Services button Use HP Web Services applications touchscreen models onlyChange the product connection type Windows Open the HP Embedded Web Server EWS from a Web browser Open the HP Embedded Web Server EWS from the Start menuPage 78 Chapter 8 Manage the product Configure the Scan to Network Folder and Scan to E-mail featuresHP Utility features Advanced configuration with HP Utility for Mac OSOpen HP Utility 3. Click the Options & Supplies button80 Chapter 8 Manage the product View or change network settings Configure IP network settingsPrinter sharing disclaimer View or change network settings Manually configure IPv4 TCP/IP parameters from the control panelManually configure IPv4 TCP/IP parameters from the control panel HP Web Jetadmin Set or change the product password using the HP Embedded Web Server Product security featuresConfigure the Sleep/Auto Off After setting Economy settingsPrint with EconoMode Configure the Sleep/Auto Off After setting System Setup Energy Settings Sleep/Auto Off Sleep/Auto Off AfterSystem Setup Energy Settings Sleep/Auto Off Wake Events System Setup Energy Settings Sleep/Auto Off Sleep/Auto Off AfterTouchscreen control panel Method one Update the firmware using the control panel Update the firmware3. Under the Firmware section, locate the Firmware Update Utility Method two Update the firmware using the Firmware Update UtilityRestore the factory-set defaults 9 Solve problemsImprove fax image quality Solve wired network problems Solve wireless network problems Solve fax problemsOrder additional HP service or maintenance agreements Customer supportGet 24-hour Internet support ljMFPM226Control panel help system touchscreen models only Restore the factory-set defaults System Setup Supply Settings Black Cartridge Very Low Setting Enable or disable the Very Low settingsSystem Setup Supply Settings LCD control panelBlack Cartridge Very Low Setting Product does not pick up paper or misfeeds Clean the pickup rollers and separation pad in the document feederThe product does not pick up paper The product picks up multiple sheets of paperClean the pickup rollers and separation pad in the document feeder Page Jam locations Clear jamsExperiencing frequent or recurring paper jams? c. SelectConfiguration Report c. Select Cleaning PageClear jams in the document feeder 5. Remove any jammed paper from under the cover 6. Close the jam-access cover 7. Close the document-feeder input trayENWW Clear jams1. Lift the scanner assembly 2. Open the top cover Clear jams in the toner-cartridge area102 Chapter 9 Solve problems A Jam in cartridge area message displays on the product control panelENWW 5. Reinsert the toner cartridge 6. Close the top coverClear jams 104 Chapter 9 Solve problems 7. Lower the scanner assemblyENWW 1. Lift the scanner assembly 2. Open the top cover Clear jams in the output bin3. Pull out the green tab to release the jam-access cover A Jam in output bin message displays on the product control panel106 Chapter 9 Solve problems 4. Remove any jammed paper 5. Close the jam-access cover6. Close the top cover ENWWENWW 7. Lower the scanner assemblyClear jams 108 Chapter 9 Solve problems Clear jams in the duplexerA Jam in duplex area message displays on the product control panel 1. Open the rear doorENWW 3. Close the rear doorClear jams Check the paper-type setting Windows Set the paper-type setting for the print jobSet the paper-type setting for the print job Check the toner-cartridge status Clean the productCheck the paper type setting OS Clean the productPrint a cleaning page Check the toner-cartridge statusCheck the scanner glass for dirt and smudges Inspect the toner cartridge for damageTouchscreen control panel Use paper that meets HP specifications Check other print job settingsCheck the EconoMode settings Check the paper and printing environment114 Chapter 9 Solve problems Clear the EconoMode check box to disable itSelect the 600 dpi option Select the FastRes 1200 optionTry a different print driver Improve copy and scan quality Check the paper settingsCheck the scanner glass for dirt and smudges Optimize for text or picturesConsiderations for printing or scanning documents with cropped edges Edge-to-edge copyingTouchscreen control panel Clean the pickup rollers and separation pad in the document feeder Check the lightness/darkness setting Check the send-fax resolution settingCheck the send-fax resolution setting Check the lightness/darkness settingCheck the Error Correction setting Clean the pickup rollers and separation pad in the document feeder Check the Fit-to-Page settingCheck the senders fax machine Send to a different fax machineThe computer is using the incorrect IP address for the product Solve wired network problemsThe computer is using the incorrect IP address for the product New software programs might be causing compatibility problemsThe computer or workstation might be set up incorrectly New software programs might be causing compatibility problemsThe product is disabled, or other network settings are incorrect Wireless connectivity checklist Solve wireless network problemsWireless connectivity checklist The product does not print after the wireless configuration completesCannot connect more computers to the wireless product The product does not print after the wireless configuration completesThe wireless product loses communication when connected to a VPN The network does not appear in the wireless networks listPerform a wireless network diagnostic test The wireless network is not functioningReduce interference on a wireless network 2. Open the Self Diagnostics menuCheck the hardware setup Solve fax problemsCheck the hardware setup Faxes are sending slowly Fax quality is poor Fax cuts off or prints on two pagesFaxes are sending slowly Fax cuts off or prints on two pages Fax quality is poorIndex Page Web Services ENWW 134 IndexPage CF484-90901 CF484-90901* *CF484-90901