Resolving banner printing problems | HP Pro B8300 instruction

Resolving banner printing problems

●Make sure the paper is loaded correctly

●Unfold and refold the paper when several sheets feed into the printer at once.

●Make sure the unattached edge of the banner paper stack is on top and facing the printer.

●Verify that the correct paper for banner printing is used.

Check the print settings

1.Open the printer driver (see Printing a document).

2.On the Features tab (Windows) or the Paper Type/Quality panel (Macintosh), check the following settings:

●Make sure HP Banner Paper is selected as the paper type.

●Make sure the appropriate banner size is selected.

●Check the software

●Verify that the software application you are using prints banners. Not all software applications print banners.

●If gaps appear at the ends of the sheets, verify that the printer software is operating correctly.

106 Chapter 6 Troubleshooting

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HP Pro B8300 manual Resolving banner printing problems, Make sure the paper is loaded correctly, Check the software

Contents

HP Photosmart Pro B8300 series Page HP Photosmart Pro B8300 series Copyright Information Table of contents Using the Toolbox Printing and loading media Troubleshooting Poor print quality and unexpected printouts HP supplies and accessories Customer support and warrantyPrinter specifications and Declaration of Conformity Printer lights reference Regulatory information 139 Welcome Special features Using this guide Finding other resources for the product Getting started Understanding the printer parts and functions Front view trays, cover, and print cartridge cradle Front view input tray Printer lights Back view Configuring the printer Windows Installing printer software and sharing the printerTo install the software before connecting the printer To connect the printer before installing the software To share the printer on a locally shared network Configuring the printer Mac OS To share the printer on a locally shared network To share with other computers running Mac OS X V10.3 Uninstalling the printer software To uninstall the software for Windows computersTo uninstall the software for Macintosh computers Double-clickAdd/Remove Programs Customizing the printer software setup program Installing other software Enww Using print cartridges and accessories Inserting the print cartridges Using the print cartridgesSupported print cartridges To install or replace a print cartridge Aligning the print cartridges Cleaning the print cartridges To clean the print cartridges automaticallyConfiguration Settings area, select Align For Windows Storing the print cartridges Configuration Settings area, select CleanMaintaining the print cartridges Printing with a single print cartridge Cartridge used Output Calibrating the color To install the duplex unit Enww Printing and loading media Tips for selecting and using print media Understanding specifications for supported mediaSelecting print media Understanding supported media sizes Selecting print media Media size Input tray Front manual Rear manual Enww Enww Enww Understanding supported media types Rear manual Feed slots Standard paper Setting minimum margins Understanding supported media weights and capacities Enww Loading media in the input tray To load media in the input tray Enww Using the automatic paper-type sensor Open the Paper Type/Quality panel To change settings Macintosh Changing print settingsTo change default settings for all future jobs Windows Understanding smart software features Guidelines for printing photographs Printing digital photographsEnhanced color printing Understanding digital photography technologies PhotoREt printing4800 x 1200 optimized dpi Printing Exif Print-enhanced photographs HP Photosmart Essential software Printing borderless For Macintosh Printing in grayscale Load the print media see Loading media in the input tray Printing panoramic photos To set up the printerTo set up the software Printing panoramic photos For Macintosh Click Print or Page Setup Printing a document Changing the software settings Printing with the front or rear manual feed slot Loading the front manual feed slot Loading the rear manual feed slot Printing on various media types Printing on custom-sized paper For Macintosh Printing on envelopesFor Windows When you have finished printing, remove the remaining media Printing on cards and smaller-sized media For Windows Enww Printing multiple pages on a single sheet of paper Performing automatic booklet printing Printing bookletsPerforming manual booklet printing Open the Two-Sided Printing panel Select Print Both Sides Printing posters Printing banners Printing labels Select HP Labels, Glossy, or HP Labels, Matte Set Mirror Image to On Printing iron-on transfersTo print iron-on transfers Performing manual duplexing Printing on both sides duplexingGuidelines for printing on both sides of the paper Performing auto-duplexing Advantages of using the duplex unit Enww Cancelling a print job Using the Toolbox Toolbox overview To open the Toolbox Printer Status tab Click this button Information tab HP Instant Support Security and privacy To gain access to HP Instant Support MyPrintMileage To gain access to myPrintMileage How Do Enww Printer Services tab Print a Demo Opening the HP Printer Utility Using the HP Printer Utility MacintoshViewing the HP Printer Utility panels Enww Troubleshooting Troubleshooting tips and resources To reset the printer General troubleshooting tips Printing a demo Printing a diagnostics Resolving printing problems Printer shuts down unexpectedlyAll printer lights are blinking Printer is not responding nothing prints Check printer setup for network environment Clean the print cartridge contactsPrinter does not accept a print cartridge Print cartridge does not fit the printer Printer is rejecting the pen Check the system configuration Check the printer software settingsPrinter may be in Ink-backup Printing Mode Printer takes a long time to print Blank page printed Something on the page is missing or incorrect Placement of the text or graphics is wrong Poor print quality and unexpected printouts Poor quality printoutsCheck the print cartridges Check the paper quality Meaningless characters print Ink is smearing Print settings may need to be changed Check the margin settingsCheck the print mode Ink is not filling the text or graphics completely Printout shows bleeding colors Colors are printed as black and whiteWrong colors are printing Check the graphics placement Colors do not line up properlyLines or dots are missing from text or graphics Check the print cartridge contact pads Resolving paper-feed problems Another paper feed problem is occurring Problems installing software Troubleshooting installation issuesProblems printing an alignment Clearing jams Enww Tips for avoiding paper jams Resolving photo printing problems Check the print settingsMake sure you are printing on the correct side of the media Colors are tinted or incorrect Resolving borderless printing problems Streaks appear in a light portion of a printoutImage is printed at an angle Printing with a single print cartridge Check the software Resolving banner printing problemsMake sure the paper is loaded correctly Resolving automatic two-sided printing problems Paper jam occurs inside the duplex unitOption for printing on both sides cannot be selected Binding margin is in the wrong place Resolving network printing problems From the Printer Services tab, click Print a Demo Printer lights reference Understanding the printer lights Printer light indication Explanation and recommended action Understanding the printer lights Enww Printer light indication Explanation and recommended action Enww HP supplies and accessories Ordering printing supplies through the Toolbox Accessories Automatic two-sided printing accessoryUSB cable Network interface Photo papers SuppliesPrint cartridges Specialty papers Inkjet papersTransparency films Greeting cards Brochure papers Customer support and warranty Obtaining electronic support Web Toolbox Windows HP Instant Support Telephone support numbers HP Telephone SupportBefore you call HP Telephone Support Hewlett-Packard Limited Warranty Statement HP product Duration of limited warranty Printer specifications and Declaration of Conformity Printer specifications Draft Normal Printer specifications Recommended operating conditions 15˚ to 30˚C 59˚ to 95˚F Declaration of Conformity Declaration of Conformity Enww Regulatory information FCC statement Miscellaneous regulatory information LEDs classification Regulatory model number Environmental product stewardship program Energy consumption Federal Energy Management Program Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση Symbols/Numerics AccessoriesIndex Macintosh Enww Enww Enww Page Hewlett-Packard Development Company, L.P