HP Pro B8300 manual Resolving automatic two-sided printing problems

Resolving automatic two-sided printing problems

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NOTE You can print on both sides manually for unsupported media types. See Performing manual duplexing.

Paper jam occurs inside the duplex unit

See Clearing jams for instructions.

Option for printing on both sides cannot be selected

●Make sure the duplex unit is installed on the printer. Right-click the printer icon. Select Properties. From the Device Settings tab, select Duplex Unit. Verify that the duplex unit is installed.

●Make sure the duplex unit is enabled in the printer driver. See Performing auto-duplexing.

●Make sure the media type and size selected in the printer driver are supported by the duplex unit. See Understanding specifications for supported media.

Only one side of the page prints when the print on both sides option is selected

●Make sure the correct print options are set in both the printer driver and the application you are using. See Performing auto-duplexing.

●Make sure the photo paper is not curled. Photo paper should be flat before printing. See guidelines under Printing digital photographs.

●Make sure the media type and size selected in the printer driver are supported by the duplex unit. See Understanding specifications for supported media.

●Binding margin is in the wrong place

1.Open the printer driver (see Printing a document).

2.Do one of the following:

●Windows: Click the Features tab.

●Macintosh: Open the Two-Sided Printing Panel.

3.Do one of the following:

●Windows: Select Flip Pages Up for binding along the top (tablet binding). Select a booklet layout from the Booklet Layout drop-down list for binding along the side (book binding).

●Macintosh: Select the binding orientation you desire (select the appropriate icon).

See Printing on both sides (duplexing) for more information.

●Paper size changes when the print on both sides option is selected

Make sure the paper size is supported by the duplex unit, and make sure the media type and size selected in the printer driver are supported by the duplex unit. See Understanding specifications for supported media.

ENWW Resolving automatic two-sided printing problems 107